[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/07/Big-T-thumb-480×294-55535.gif” thumb_width=”125″ /]Tunstall Americas continues its home care provider-centric strategy through an expanded product marketing relationship with Apria Healthcare. Apria, in addition to home care services, markets directly to customers a range of medical devices and durable medical equipment; they will be selling Tunstall’s brands under their medical alert category. This is the first we’ve seen in the US the Tunstall Vi and iVi pendant, along with the CEL cellular PERS unit. Tunstall will also be providing Apria with custom branded products, along with call center, ordering and fulfillment services. Apria is the US’ fourth largest home care provider (2014 Home Care Market Outlook) with 1.6 percent of a highly fractionated market. Our sources tell us that the initial relationship precedes the Tunstall acquisition of AMAC. PR Web
Is wearable IoT really necessary–and dangerous to your privacy?
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/08/is-your-journey-neccessary_.jpg” thumb_width=”150″ /]But does the average person even care? This Editor senses a groundswell of concern among HIT and health tech regarding the highly touted Internet of Things (IoT) and the dangers it might present. Our previous article reviewed the possibilities of hacking, system vulnerabilities in IoT networks and software bugs ‘bricking’ everyday objects such as refrigerators and cars. But what about wearables and the unimaginable amount of data they generate? Is it as unidentifiable as wearables makers claim? Columbia University computer science student Matthew Piccolella focuses in his article on healthcare ‘things’, primarily fitness trackers like Editor Charles’ favorite, Jawbone, but also clothing and even headsets that measure brain waves (Imec). Their volumes of data are changing the definition of healthcare privacy, which in the US has been synonymous with HIPAA. The problem is that health metadata are increasingly identifiable in a ‘big data’ world. (more…)
Situations Wanted
If you are available to lend your talents to a new company in the digital health field, we invite you to list your information here.
Write up a short bio (or your elevator speech), what situation you are looking for, location (our readership is international,predominantly in the UK and US) and how you prefer to be contacted. This can be your LinkedIn profile, your email address or Twitter handle.
This may also be done anonymously through us if you prefer. Please email your Situation Wanted to Editor Donna. (We provide this as a free service to the digital health community.)
(And when you land, let us know–not only to remove it, but also so that we can tell your story!)
Now if you have a position that needs filling, see here….
Situations wanted, talent needed–list with us
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2012/12/crystal-ball.jpg” thumb_width=”175″ /]You don’t need a crystal ball to predict….As Summer winds down, thoughts turn to new situations and to fill those gaps in staff. Your Editors would like to assist those who are seeking a new situation–and those companies which have talent vacancies–in these pages. We are accepting new listings for both under the Jobs tab above. See ‘Who’s Available’ if you are looking, and ‘Who’s Hiring’ for positions. ‘Who’s Hiring’ is free for now; ‘Who’s Available’ will always be free as a service to our readers and for the digital health community.
Since 2005, Telehealth & Telecare Aware readers have been the most experienced and talented industry professionals in the UK, US, Europe and Australia. To reach them, you should be posting here. (And advertising–but that’s another story!)
Updated: We have two people now in ‘Available‘–a project manager with deep remote monitoring expertjse in UK and a Spanish industrial engineer with ‘silver market’ experience. No positions yet in ‘Hiring’–a missed opportunity. What company will be the first to correct this? For now, both types of listings are free.
Accenture projects that 50 percent of digital health startups fail after two years
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/08/Accenture-zombie_webready.jpg” thumb_width=”175″ /]Based on historical funding data and analyzing 900 healthcare IT start-ups, Accenture predicts that within two years of life, 50 percent will fail. These ‘zombie startups’, in Accenture’s charming term, burned through $4 bn in funding between 2008 and 2013. An additional $2.5 bn will go to fund digital health in 2015-16.
Does this mean that for the angels to the VCs, a visit to Las Vegas may be more fun? What remains can be mined for gold. There’s a wealth of IP–1,700 patents between the 900 startups analyzed–and experienced people who can be “aqui-hired”. Their solutions, despite failure, can be sound. Kaveh Safavi, managing director of Accenture’s global health care business, said, “Many digital startups that are dying or in danger of failure have developed solutions that can help traditional and non-traditional health care companies achieve their goals.” Mobihealthnews, iHealthBeat, FierceHealthIT. Accenture announcement.
Defense, VA EHR interoperability off the tracks again: GAO
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/04/Thomas.jpg” thumb_width=”175″ /] According to the US Congress’ Government Accountability Office (GAO), the birddog of All Things Budget, the Department of Defense (DOD) and Veterans Affairs (VA) missed the 1 Oct 2014 deadline established in the Fiscal Year 2014 National Defense Authorization Act (NDAA) to certify that all health data in their systems met national standards and were interoperable. Modernization of software–a new Cerner EHR for DOD, modernization of VistA– is also behind the curve with a due date now beyond the 31 Dec 2016 deadline until after 2018. Finally the DOD-VA Interagency Program Office (IPO), which shares health data between the departments, has not yet produced or created a time frame nor “specified outcome-oriented metrics and established related goals that are important to gauging the impact that interoperability capabilities have on improving health care services for shared patients.” iHealthBeat, GAO report
CAST-IAHSA Australia Technology Forum 31 August
As part of the joint ACSA (Aged & Community Services Australia)-IAHSA (International Association of Homes and Services for the Ageing) conference 31 August-4 September in Perth, there will be a half-day session sponsored by LeadingAge CAST (Center for Aging Services Technologies) on 31 August. The conference will feature the tools which CAST has developed to help providers better understand, plan for, select and implement appropriate technologies to support self-management, independence and facilitate the delivery of services to the home. Featured speakers are from CAST–Majd Alwan–and from providers such as New York’s Selfhelp, The Salvation Army and It’s Never 2 Late. Session page. Conference information and booking. Australian Ageing Agenda Technology Review
Can technology be a help in reducing loneliness?
Those who are older, disabled, new mothers and those who work from home often experience something in common–a feeling of isolation, of being in a vacuum. This Guardian article discusses how online networks targeting special interests can relieve that feeling: Mumsnet for new mothers, Scope for the disabled. For older people, Mindings (UK) can connect them to their own private network with text messaging, reminders, calendaring and photo sharing; it has been piloted by NHS Midlands and East as well as Suffolk County Council for dementia sufferers.
This Editor tried the artificial intelligence software powered chatbot Mitsuku recommended in the article, and found it monumentally silly after a minute of ‘dialogue’, kind of like a person you’ve met at a cocktail party with whom you find some common ground, only to find out that you’ve met a parrot, and not the Monty Python Dead Parrot.
One-on-one relationships that don’t need apps is in a related Guardian article where their writers take up Health Secretary Jeremy Hunt’s invitation for people to invite their elderly friends and neighbors into their homes for a chat and a cup of tea. (more…)
The NHS fail at encouraging digital health startups
While Minister of Life Sciences George Freeman MP speaks very highly of the need for innovation and digital health in an NHS integrated health system, the reality is less encouraging for UK startups and their growth. The story of Big Health’s Sleepio and its move from the UK, told by Bloomberg, illustrates the difficulty that new companies and technologies have in fitting into a national framework, then selling into the 209 NHS regions plus related healthcare spenders. The long cycle and the narrowness of the frameworks are disincentives for many digital health technologies and their funders. Even if you win clients as part of being on the framework, when it expires after a few years, the business can be lost.
It’s hard to crack the code, and small companies are dependent on partners. A personal anecdote from this Editor’s time at Living Independently: the company achieved getting on a national framework with the QuietCare telecare product (2007) through partnerships with several larger telecare providers. We relied on them to offer QuietCare to the regions and councils. This had limited success and the US business far outstripped that in the UK.
Ten years ago, the situation was reversed. NHS, Government and council funding helped the earliest development and acceptance of telehealth and telecare, much as the Veterans Health Administration (VA) did with home telehealth and telemedicine in the US. Other European markets and Canada have established private spending in this area, but these smaller markets–and funders– don’t have the potential that is possible in the US private market, even without reimbursement. The trend is reflected in investment: $4 bn in the US, less than €100 million in Europe. US developers now have a bonus in the potential of Asia, with China having the greatest interest and now funding. [TTA 23 July]. How the NHS Is Locking Out Britain’s Digital-Health Startups
A virtual reality version of dementia
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/08/virtual-dementia-experience@2x.jpg” thumb_width=”175″ /]The Virtual Dementia Experience simulates for caregivers and other medical professionals the visual distortions typically suffered by those with dementia. Designed by four graduates of Australia’s Swinburne University, it was built on the Unreal Game Engine to run on Microsoft Kinect or Oculus Rift VR. VDE recently won the World Citizenship Award at Microsoft’s Imagine Cup. It is is being developed commercially by Swinburne spin-off company Opaque Multimedia. (It would have been neat to have a video simulation on the website.) It reminds this Editor of a training developed by Second Wind Dreams which more fully simulates the visual, hearing, perceptual and behavioral effects of dementia to heighten sensitivity among caregivers. Gizmag
UK Department of Health views digital technology, future for the NHS (updated)
A freshly released video starring the Minister of Life Sciences George Freeman MP takes just under three minutes to touch on a dizzying number of aspects of revising a NHS organization structured around 1940s siloed medicine to serve a million new pensioners in the last five years and to ease the burden of chronic disease. There are the usual echoes of the Triple Aim: to be more ‘seamless’ and improve both patient treatment and their experience; precision (and early) diagnosis; to keep people out of hospital; ‘more health out of every pound spent’; pioneering treatments; new models of care….Embracing digital technology in an integrated health care system.
(Updated) A comment from a reader (anonymous by preference) pointed out that the video wasn’t subtitled for the hearing impaired, which is quite odd coming from the DOH! (The UK has the Equalities Act which may be similar to the US Americans with Disabilities Act.) Google Subtitles produced nonsense. It would also have been helpful for the non-hearing impaired (or accent impaired) to better understand the fast-talking Mr Freeman. (Hat tip to our commenter!)
This Editor would also point out that the echo on the soundtrack (from recording in a room without sound dampening as an actuality) makes Mr Freeman even more difficult to follow. What would have made this a far more powerful video are beginning and end slides setting out and summarizing important points–even better, interstitial point slides (or intertitles). Closing–an email/board for comments–it is publicly funded, after all, and Government transparency is always helpful.
Is IoT really necessary–and dangerous?
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/08/is-your-journey-neccessary_.jpg” thumb_width=”150″ /] With the news full of health data security breaches, your Editors have also worried about medical device hacks that could threaten life. Back in May 2014, we noted Essentia Health‘s info security head deliberately hacking their own devices to find the security holes (which he drove a truck through), the concern on Dick Cheney’s defibrillator as far back as 2007 and other devices being agents of murder (postulated by the late Barnaby Jack). Multiple computer assists and internet connectivity are everywhere now–in our cars, home security, smart appliances and more. Except that they are all highly vulnerable to hacking. (Imagine your air conditioning being shut down by a hacker on a 95 degree day).
The Hacker News (a first mention) named the top international ‘smart cities’ most suspect to a chaos-making cyber attack, in rank order: Santander, Spain (!); New York City; Aguas De Sao Pedro, Brazil (?); Songdo, ROK; Tokyo; Hong Kong and Arlington county, Virginia (adjacent to Washington DC), noting security systems, transit, (more…)
TBI neuromodulation therapy in phase 3 trials with US Army
Helius Medical Technologies and the US Army Medical Research and Materiel Command (USAMRMC) jointly announced the phase 3 trial of Helius’ mPoNS (Portable Neuromodulation Stimulator), a non-invasive brain stimulation device for the treatment of balance disorder in patients with mild-to-moderate traumatic brain injury. This commercializes the research of USAMRMC and University of Wisconsin-Madison we covered two years ago [TTA 28 Feb 13] in using electrical stimulation of the cranial nerves located in the tongue. The phase 3 study will be at three sites for seven months: the Montreal Neurofeedback Center, the Oregon Health & Science University Center for Regenerative Medicine, and the Orlando Regional Medical Center. The mPoNS is also being researched in Canada for treatment of gait and balance in multiple sclerosis. Press release
Pharma company ‘breaks the Internet’ with Kim K, gets FDA testy
But it may break them…well, give them a fracture. Or a good hard marketing lesson. Specialty pharma Duchesnay thought it had hit the jackpot with negotiating a promotional spokeswoman endorsement from pregnant celebrity Kim Kardashian of its morning sickness drug Diclegis. The Kardashian Marketing Machine cranked up. Kim (and mom Kris Jenner) took to Instagram, Facebook and Twitter in late July with (scripted) singing of Diclegis’ praises to their tens of millions of followers. The Instagram posts linked to an ‘important safety page’ a/k/a The Disclaimers. That wasn’t near enough for the Federal Drug Administration (FDA) which governs the acceptable marketing of all drugs in the US. On August 7th a tartly worded letter arrived at Duchesnay’s Pennsylvania HQ cited multiple violations of marketing regulations, notably risk information, and told Duchesnay to cease these communications immediately or withdraw the drug, which would be highly unlikely as it is successful. They also were require to provide “corrective messages” to the “violative materials”.
Our takeaway:
* Duchesnay reaped a bounty of free media (see below), on top of the (undoubtedly expensive) Kardashian endorsement. Yes, they did pay the cost of a FDA nastygram and a legal response, and the warning will live on in their file. However, a lot of target-age women now know Diclegis and others know about the relatively obscure Duchesnay.
* This was a calculated marketing risk that tested the boundaries of social media and celebrity endorsement. (more…)
Nokia’s second act to spotlight healthcare?
Building its way towards a comeback is Nokia, once a global power in mobile phones and now, after selling its handset business to Microsoft two years ago, strictly (and profitably) in telecom networking equipment–for the time being. In April there was the €15.6 bn Alcatel-Lucent acquisition which includes famous research powerhouse Bell Labs; in January it launched the N1 Android tablet in China and days ago a “virtual-reality camera”. It also will license its name to other mobile phone makers when their non-compete expires in 2016. The real value of Nokia rests in its IP and worldwide patents which can be used in multiple areas. Since 2012 it also staked a claim in healthcare with the Nokia Sensing XChallenge for innovation in remote health monitoring. Mentioned but briefly in the Reuters article is that their technologies division is working on health-related projects. Deliberately staying below the radar? Hat tip to David Doherty (@mHealthInsight) via Twitter to remind this Editor of Nokia’s health ‘chops’.
Extent, cost of health ID theft exposed in Wall Street Journal
Confirmation that your Editors (including Founder Steve) are no longer Voices Crying In The Wilderness on health data insecurity came this weekend on the front page (print) of The Wall Street Journal. It concentrated less on the profit of stolen PHI–$50 per record on average versus $7 for a credit card, according to Ponemon Institute–than on the horror of the 2.3 million individuals suddenly finding out that hospitalizations, procedures and prescriptions in their name were being used by others, leaving them with the bill and unable to clear both their financials and their health records.
EHRs are treasure troves of health and financial information. Unlike credit card theft, there’s no warning–and no limits. Providers and insurance companies put the onus on the person with the stolen data. There is no healthcare equivalent of the Fair Credit Billing Act (FCBA) and the Fair Credit Reporting Act (FCRA), which since 1974 and 1970 respectively have limited the individual impact of fraudulent credit card charges.
Consumer security programs like LifeLock are not particularly effective in proactive notification. In other words, you’re stuck. You may run through your benefits and then be responsible for the bills. Second, you may never get the bad information and diagnoses out of the supposedly accessible health record because of privacy laws, especially if you are a caregiver.
Victims sometimes only find out when they get a bill or a call from a debt collector. They can wind up with the thief’s health data folded into their own medical charts. A patient’s record may show she has diabetes when she doesn’t, say, or list a blood type that isn’t hers—errors that can lead to dangerous diagnoses or treatments.
Adding insult to injury, a victim often can’t fully examine his own records because the thief’s health data, now folded into his, are protected by medical-privacy laws. And hospitals sometimes continue to hound victims for payments they didn’t incur.
According to Ponemon, “65% of victims reported they spent an average of $13,500 to restore credit, pay health-care providers for fraudulent claims and correct inaccuracies in their health records.”
Very rarely does this Editor look for a Federal remedy to a problem, (more…)
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