United Response, a UK charity supporting people with learning disabilities and mental health problems, terms its use of telecare equipment ‘telesupport’. Is this a reasonable, or even a useful, coining, maybe?
Tech Savvy Elderly May Boost Telecare Market
As regular Telecare Aware readers will know, Wireless Healthcare is a favourite source of articles, so it is a pity that in this commercial report they have produced they chose to perpetuate the use of the pejorative term ‘elderly’ instead of the less value-laden ‘older people’. Wireless Healthcare’s story on the report [Page URL “http://www.wirelesshealthcare.co.uk/wh/news/wk05-08-0003.htm” reported to be compromised by malware 16 March 2015].
Advances in telecare devices: BBC News video story
Related to the above, BBC TV ran a telecare item. Here is the link to a page which gives you a choice of players for the video. I was only able to get sound by using the RealPlayer option.
Nokia NFC Technology used by WELbeing
First time this Near Field Communication (NFC) technology is being used in this context the UK, I think. See the press release for an overview, the WELbeing (Wealden and Eastbourne Lifeline) website for an EXCELLENT video (link now also in the Video Library) and the Over-C website for more on the technical stuff.
Also, search Telecare Aware for ‘Hippocad’ for notes in April of this technology in use in France.
Next generation of door key box systems (UK)
Ahome4it has launched a website featuring a new digitally controlled secure system for providing door entry keys to authorised visitors. It comprises three components:
• a tough, intelligent digital key box
• a database of registered users, systems & expected delivery events
• a remote code generation engine
The digital key box needs no wiring to communication networks and is battery powered so installation is kept simple. Authorised carers are given a code when they need to gain access and they input it using a numerical access control keypad.
Ahome4it’s Key4care website.
Kicking over the traces: Transforming Community Equipment Services (UK)
The output from the Transforming Community Equipment Services Project was posted on the Care Services Efficiency Delivery (CSED) website on 25 May. For something so potentially significant for the underpinning fabric of the UK’s social and health care systems; thousands of people employed by community equipment services; the equipment supply industry and millions of people who have care needs that can be supported by equipment, one wonders why it has not been considered significant enough to be headlined on CSIP’s website (CSED’s umbrella organisation), or featured in a press release by the Department of Health.
Now cast as Transforming Community Equipment and Wheelchair Services (TCEWS), it is not possible to determine what the implications are for specific types of equipment such as telecare, communication aids, equipment for people with sensory problems, or, indeed, wheelchairs. It’s all much too ‘high level’ for that.
On the subject of that acronym I think a more appropriate one might have been TraCES as – for good or ill – that is all there will be left of statutory community equipment provision if these proposals for a market driven approach are widely adopted. However, the potential winners are:
• The Disabled Living Foundation (DLF), the Foundation for Assistive Technology (FAST) and Ricability which could transform into properly funded information/accreditation organisations. This would be a great outcome.
• Equipment suppliers who will benefit from more sales and less recycling of equipment. eBay might do well too. (See also the ‘Tech bargains’ story below.)
• The new workforce of independent assessors.
• People who need equipment who can afford to contribute to the cost. But that’s everyone these days, of course.
The potential losers? Just about everyone else, but particularly councils who, until they find legal ways to limit their spending, will need to make massive provision to meet the funding commitments that will be made on their behalf by the independent assessors.
This is an important issue, so I’ve gone on at some length although Telecare Aware isn’t the place to dwell on these proposals. Download the four documents and comment to the TCEWS Programme Manager, lucia.fiveash@dh.gsi.gov.uk and go along to the events being organised. For readers with a sensitive disposition I should point out that the documents have not been well proof read. In particular, I note that after a year of working with one of the major stakeholders in this project, the British Healthcare Trades Association, someone was unable to get its name right!
DLF launches new version of SARA
Not telecare, but of interest to readers, the new version of the DLF’s online self assessment tool, SARA (Self Assessment, Rapid Access), includes a number of improvements based on user feedback. It is no longer necessary to register to use the service; there are more images; a more accessible design, and reports are generated more quickly.
Birmingham City and Croydon Council have also licensed SARA for their own use as part of the Department of Health’s pilot project to test and evaluate the concept of self assessment.
Postscript to the budget announcement (UK)
What was Chancellor Gordon Brown up to when he announced that the VAT rate on equipment to help older and disabled people live independently would reduce to 5%? New Soapbox item.
Blue Tree Services launches people tracking service (UK)
This looks similar to the Loc8me story posted here 31 August, the Yorkshire Safe-T story from 28 January and even the Irish TopLocate story from 30 January. What’s not explained is how these services track people within, say, shopping centres and other such indoor locations where GPS doesn’t work. If you know, please post a comment below. Thanks.
Blue Tree Services press release on its ‘OurSOS’ service.
New video: Telecare – Providing Dignity, Security and Efficiency (UK)
Just released ‘must see’ video on aspects of telecare by eGovTV. It covers:
• Expert Panel – Telecare Opportunities: 7 min
• Case Study- Notts Care Services – Award Winning Telecare: 6 min
• Case Study- Cheshire County Mainstreams Telecare: 8 min
• Case Study- Safety Confirmation – A New Approach to Telecare: 5 min
• Policy Drivers and Initiatives: 3 min
• Clarifying the Terminology: 4 min
• Service and Technology Options: 4 min
• Procurement through PASA: 3 min
• PTG Preventative Technology Grant: 2 min
• Key Challenges: 7 min
• Local Authority Progress to Date: 7 min
• The Future for Telecare: 6 min
More, and viewing link, on the videos page.
Disabled Living Foundation revamps website
The DLF was early in the field of user support via the internet and now its clunky old site has been replaced with one that is easier for the public, professionals and businesses to navigate, and from which they can access the SARA self assessment system. Not particularly telecare, but a valuable all-round asset for disabled people and services supporting them. Click on the link on the right of this column to visit the DLF’s revamped website.
Westminster – Cisco’s Wireless City (UK)
This addition to the video library should give ammunition to all who are looking for substantial investment in telecare, along the lines that London Borough of Newham intends.
The video itself shows how Westminster invested many millions in wireless CCT systems to help keep its citizens and visitors safe on the streets. How about a similar spend to keep them safe in their homes? You need to be flash enabled and turn your sound on to view the Wireless City video on the Cisco website. (6:30 mins) (May take a few moments to load.)
Video: Supporting Older People – Milton Keynes (UK)
Five-minute video from the Local Government Channel shows community alarm as an integral part of a care package that includes community matron services, Single Assessment Process (including police and fire services) and an ‘extra care village’. Nice one, Milton Keynes, and thanks, LGA TV. We look forward to a dedicated telecare video from you! View it from this link.
A great service for older people (UK)
Alertacall TV video clip shows how to pack a telecare message into a minute. Follow this link or click on the new Videos page navigation above.
Tony Blair makes announcement on community equipment and wheelchairs
This may only touch on telecare in the UK, but this announcement will be of interest to many of our UK readers for other reasons.
The Government is expecting ‘third sector’ organisations to bring about the improvements for users that it thinks statutory services have failed to deliver.
Read the Cabinet Office press notice.
Recent independent report on state of community equipment services. (Go to ICES Report page)
Independent Living Bill published (UK)
Older and disabled people will be given the right to determine the way they live if Lord Ashley’s Private Member’s Bill becomes law. Under the Independent Living Bill no-one would be forced into residential care against their will. BBC news report.
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