http://www.telehealth.org/ The TeleMental Health Institute offers consultation and professional training in telemental health.
Terminology: ‘telecare’ v ‘assistive technology’
If you know anyone who persists in using the generic term ‘assistive technology’ (AT) when they mean something as specific as ‘telecare’, then direct them to the following excellent list of examples of AT from the British Assistive Technology Association. It is interesting that they have adopted the US term ‘PERS’ for telecare alarms, but we can live with that! Further Information on What Assistive Technology Is. Heads-up thanks to Guy Dewsbury.
UPDATE Fri 17th: A reader has reminded me (Ed. Steve) that I did not put the above into the context of the Foundation For Assistive Technology’s (FAST) definition, as supported by the AT Alliance. As I was involved in the development of the FAST definition in 2001 I fully support the AT Alliance’s comment that “to define the term too closely using illustrative lists of equipment ran the risk that any associated legislation, funding or regulatory measures failed to cover emerging technologies not included in the listing.” However, there are still people who refer to ‘telecare’ as if it were the whole of, and not a subset of, ‘assistive technology’ and one wonders why the message still has not got through. That’s the reason why I liked the BATA page for giving so many examples.
Telehealth Soapbox: The NHS can simply not afford to continue to do more of the same
Dr Julian Neal is a GP in Portsmouth (UK) and clinical adviser to Telehealth Solutions. In this article he picks his way through the Whole Systems Demonstrator (WSD) trial results published in the BMJ and looks forward to a more positive future – if telehealth (as in remote vital signs monitoring) is given the right conditions.
Following some frankly over-optimistic headline findings published by the UK Government in December 2011, there has been a great deal of publicity about telehealth during the last few months. Much has been cautious and some openly negative. Even the BMJ has got in on the act, publishing last month the first of five detailed papers from the WSD trial to assess the effect of telehealth on the use of secondary care and mortality. A total of 3,154 patients were recruited into this trial, approximately half of whom were provided with a variety of telehealth interventions and studied for a year. This was followed up by a thoughtful BMJ editorial a few weeks later by amongst others, Josip Car from Imperial College, London, the main thrust of which was combining caution with a need for more observational analysis.
The main findings from the first publication in the BMJ are interesting… (more…)
Home Emergency Alarm Response Service (HEARS)
http://www.ipswich.gov.uk/hears Home Emergency Alarm Response Service (HEARS) is run by Ipswich Borough Council (UK)
LifeLink Response (AUS)
http://www.lifelinkresponse.com.au/ LifeLink Response supplies telecare and telehealth services from Foster on the New South Wales mid north coast up to Bundaberg in Queensland.
Telecare Soapbox: The Genius of Tunstall, and Close Encounters of the Hampshire Kind
Despite Tunstall’s stream of eye-glazing ‘look-at-us-the-market-leader’ press releases one has to admire the genius of its directors for maintaining the company in that position.
Being a market leader has both advantages and dangers. Strengths and weaknesses are two sides of the coin. Generally, some of the sources of failure for market leaders include… (more…)
Med ePad
http://www.medepad.com/ UK-based mHealth supplier
Information for Tomorrow
http://www.informationfortomorrow.com/ Research and consulting company (US) which specializes in home telehealthcare tools and applications since 1995.
History Project: Early radio-based alarm (photo)
Another photo from the 1984 report based on research between 1977 – 1983 by Professor Anthea Tinker Staying at home: Helping elderly people. This shows a radio-based (rather than phone-based) alarm system in a person’s home. For the full picture – and a fascinating photo caption which shows that the idea of using technology to reduce warden cover in housing schemes is not a recent phenomenon – download this PDF copy of a page.
As a side note, it is interesting that these photos come from Stockport council, which is mentioned as an early 24-hour call monitoring centre in Kevin Doughty’s comment on the main History Project page.

Crown copyright.
Better view of a radio alarm. When activated, the alarm just sent a code identifying its location – there was no voice communication.

Crown copyright.
Telecare Soapbox: Telehealth and telecare need the opportunity to make a difference
Stewart Maxwell, Managing Director, Numera Health takes a look at the need to put the WSD results – when they are published – into an up-to-date context.
The GP trade magazines have been falling over themselves recently to report the concerns GPs have about telehealth and telecare and their call for the Department of Health to explain the £1.2bn savings figure widely quoted when the government launched the 3millionlives programme.
In one magazine Dr Paul Cundy, chair of the British Medical Association’s GP IT subcommittee, predicted that poor take-up by practices could force the Department of Health to “rethink the whole thing”. He said: “Your average GP needs substantial convincing that there is any benefit to telehealth.” (more…)
History Project: Early pendant alarm (photo)
Person with a pendant alarm in the early 1980s. The ‘hub’ is on the shelf.

Crown copyright.
Source: Staying at home: Helping elderly people HMSO 1984.
Author: Professor Anthea Tinker (To whom many thanks for the copy).
As far as we know this study was the first evaluation of housing options for older people that included costings and detailed information on various alarm systems. It was based on surveys for the Department of the Environment (DOE, as it was at the time) of all council housing departments in England and Wales in 1977. The research was undertaken between 1977 and1983 and the surveys had a 92% response rate and were followed by phone interviews.
Telecare Soapbox: When will telehealth companies start generating income?
Jacques von Speyer, CEO of US Tele-Medicine reflects on his recent experience of talking to industry leaders at the ATA conference.
I was at the ATA conference a couple of weeks ago and found a certain commonality; no one is making money right now in telemedicine. Of all the device vendors, both the new ones from Korea, Taiwan, China, Israel, France and Switzerland, to the branded names like Intel, GE, AT&T, Bosch, Honeywell and the others, not one of them has produced an important single flow of income.
The entire industry seems to be waiting for some payor or another to step forward and be the first to implement a national system of sufficient proportions to kick start telemedicine in the USA. One difficulty to achieving that is the fact that US industries and governments are in abeyance until the election, and the prospect of redefining how someone approaches healthcare and its delivery, based on an uncertain economic indicators, is difficult. Entities are comfortable with the status-quo and after all, eventually, everyone seems to be receiving healthcare irrespective of cost or time involved. So where is the incentive to change? It appears that not even the inherent savings appropriated in most telemedicine programs is enough of a motivator to push telemedicine along in the USA.
Basically we are all waiting for the ‘eventuality’ to take place, and it will. The challenge for most, however, is to stick around long enough to benefit from it.
Jacques von Speyer
US Tele-Medicine
Scotland ‘world leader’ in telecare and telehealth
Report from Holyrood Conference’s 3rd Telehealthcare Summit in Glasgow this week gives a snapshot of the discussions and Scottish Government position. If readers who attended would like to submit other reports (or links to them) we will be happy to fill out the picture on this major Scottish event. Scotland seen as world leader in telehealth and telecare.
The forefront of mHealth: Learning from Saxon times
Spend 15 minutes with a cup of coffee and the video below to hear Dr Leslie Saxon sum up the present situation for remote monitoring of patients with heart implants and the case for, and current limitations on, mHealth generally. “It’s a civil rights issue.” Wow! It’s better than many a two-day conference. Don’t miss the anecdotes that start at 8mins 45secs.
See this TEDMED page for biographical information on Dr Saxon.
RELATED NEWS ITEM May 16, 2012: Philips has announced the latest addition to the company’s remote diagnostic arrhythmia and remote patient monitoring portfolio, CardioCare Wireless Arrhythmia Services, to streamline the complex process of remotely monitoring cardiac patients and capture critical information sooner. Only in the US at present. HealthTech item.
Who, What, When? The History Project
| What | Who Designed It | Who Did It First | Date | Evidence Source |
|---|---|---|---|---|
| First telephonic diagnosis | (See comment below) | 1879 | The Lancet 29 Nov 1879, Page 819 | |
| Pendant alarm | ||||
| Fridge monitor | ||||
| GPS tracker for people with dementia | ||||
| Device for asking health questions remotely | ||||
Founding of Association of Social Alarm Providers (ASAP) in the UK | 1989? | TA comment | ||
| ‘Button and box’ | Andrew Dibner | Lifeline Inc in the States | TA comment | |
| opening of the first 24 hour call monitoring centre | Stockport? | 1979 | TA comment | |
| Alarm protocols from security industry adopted into social alarm systems | TA comment | |||
| Publication of the ‘Three Generations of Telecare’ model | 1996 | Journal of Telemedicine and Telecare (JTT) | ||
| EXTRA (EXtended Telecare Remote Alarms) | Technology in Healthcare (a spin-out from Bangor University) | Licensed to Tunstall | 1997- 2001 Products granted Millennium Product status in 2000 | TA comment |
| FRED, a smart fall detector | Gareth Williams | (See EXTRA entry) | TA comment | |
| Successful telecare trials for frail older people and for people with dementia | Anglesey, Cheshire, County Durham, Northern Ireland and Northamptonshir e | 1998 -2001 | TA comment | |
| Large scale Opening Doors for Older People trial and roll-out | Tunstall-led consortium including Technology in Healthcare, Possum and Motion Media | West Lothian | 2001-2004 | TA comment |
| Activity monitoring that could be used to detect dangerous behaviour or patterns of activity for assessment purpose | Technology in Healthcare’s MIDAS system (subsequently redeveloped by Tunstall as ADLife) | Cheshire, County Durham and Londonderry | 2001 | TA comment |
| Remote vital signs monitoring (telehealth) | RGB systems by Tunstall | Carlisle, West Yorkshire and Medway? | TA comment | |
| Mobile-phoned based telecare medical alarm | Vodafone | 2001 | TA comment | |
| Safety Confirmation ‘I’m OK Button’ and Pellonia monitoring software. | James Batchelor | Alertacall | 2005 | Waybackmachine website sceenshot |
| ASAP becomes TSA | ||||
| Telecare Code of Practice published | Telecare Services Association (TSA) | |||
| Wire-free sleep monitor | University College Dublin | Omron, Japan | May 2012 | Press release |
Telecare Soapbox: Telehealth apples and pears
Independent consultant cardiologist Dr Lance Forbat, whose work using telehealth monitoring Telecare Aware has reported a number of times, responds to the recent headline on the Mayo Clinic study that telehealth monitoring appeared to treble death rates and points out that in comparing monitoring people at home with and without telehealth monitoring they were not comparing like-for-like.
If I do a twice daily ward round on my patients and look at the physiological signs recorded by the nurse and take a history, possibly pick up on unnoticed issues that my years of experience detect, I would like to think I make an impact on the outcome of patients’ illnesses as well as their sense of well being… (more…)







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