Telecare Soapbox: What should the role of the Telecare Services Association be? (UK)

Editor Steve Hards asks if it is time for a reconsideration of the role of the Telecare Services Association (TSA).

With yesterday’s news of the draft EU Telehealth Code of Practice (including telecare) some of the TSA’s members are wondering why it is about to spend up to £25,000 of their money developing one of its own to extend its existing Telecare Code of Practice.

But there is a deeper question that they and the TSA Board members should be considering… (more…)

Frasier and telehealth remote monitoring

A reminder that telehealth remote monitoring has a longer history than many people now jumping on the bandwaggon suppose: Frasier’s father Martin is having his blood pressure monitored at random over 48 hours and the data is being transferred to, and monitored at, his doctor’s office. From the 201st episode, Sharing Kirby, first broadcast over 10 years ago: November 20th, 2001.
(2 minuite clip: Click to play.)

[This video is no longer available on this site but may be findable via an internet search]

 

KF Congress 2012: reflections on third day, 8 March

the poster session presenters. There were 17 over two days, each constrained to a 3 minute presentation. They therefore made their main points concisely. I observed that having identified themselves in this way there were plenty of people following up with them after the sessions. I had the impression that the other presenters in the parallel breakout sessions, who had 20 minutes to present did slightly less well but that is based on the small sample I attended.

There must be a version of Parkinson’s Law that states that ‘Presentations expand to fill the time allotted to them (and then some)’.

Poster sessions that got a special mention from Nick Goodwin, the Congress Chair (who also gets a thumbs up for his hard work), were the session on the Israel-wide EHR system by Orit Jacobson, the ‘TalkMeHome’ service for people with early dementia (Netherlands) and ‘Memory and Memories’ (Digital PhotoFrame Therapy, UK).

Keeping the best for last kept most of the attendees at the conference to the end: Magdalene Rosenmöller from IESE Business School, Barcelona and Adam Darkins, from the UD Dept. of Veterans Affairs (VA); the whole topped with a ringing speech from Jeremy Hughes of the UK’s Alzheimer’s Society.

Dr Rosenmöller gave a fast helicopter flight over much of the telehealth (in its broadest sense) landscape, while Dr Darkins showed why he has done so well since joining the VA: his style is visionary but clear, broad in scope but illustrated with relevant detail. Most refreshingly amongst the tidal wave of research data presented these past three days, his data are drawn from the VA’s management reports. Oh, the credibility that gives! It is a session to watch again if you missed it.

KF Congress 2012: reflections on second day, 7 March

the Minister Paul Burstow’s keynote speech. The speech was full of the usual warm stuff about how significant telecare and telehealth is, so that was not the reason for its significance.

It was because he gave an outrageous plug to one company – Tunstall. This endorsement was highly inappropriate in a Ministerial speech, particularly as it was not just confined to the hall but was being streamed to viewers around the world.

The other suppliers in the hall, particularly the principal sponsors, must have been very cross once they were over the shock. It was probably also more ‘evidence’ for the conspiracy theorists [I’m not one of them: Editor Steve] who believe that it is Tunstall, and not the Minister, directing the UK Government’s policy on telecare and telehealth.

The ultimate twist to this gaffe is that, just a few minutes before, the Minister had been criticising services that stockpile kit. It is not a secret (apart from to the speech writer, perhaps) that stockpiling kit is a characteristic of a number of Tunstall’s large-purchase customers!

To his credit, the Minister risked taking questions from the floor. I asked about the contrast between his support for the 3millionlives initiative and his lack of support for the use of telehealth with prisoners [TA item, scroll to bottom]. His reply, in relation to prisoners, was “Ministerial edict is not the best way to make sure something happens”…so why is he pronouncing on 3millionlives? The words ‘cake’, ‘have’ and ‘eat’ come to mind.

Other than that, there were some interesting presentation topics during the rest of the day and I will follow them up in future items.

UPDATE 8 March 8am: Full text of the Minister’s speech here. Heads-up thanks to Mike Clark.

UPDATE 8 March 10:30 am. Tunstall milks it: Press release. Paul Burstow MP advocates NHS Gloucestershire and Tunstall’s work…

KF Congress 2012: reflections on first day, 6 March

able to live with multiple and contradictory notions heads swirling around their heads, so no one seemed to mind.

Professor Stan Newman, still gagged by the conventions of peer-reviewed journal publishing and still not, therefore, able to reveal any significant WSD results, talked about results that have been in the public domain for some time. These concern the numbers of GPs and patients recruited into the WSD trials. The most striking finding was the lack of people in the cohorts who required both telehealth and telecare equipment. “We couldn’t find them” he said. Attendees were left with the impression that either people with both needs do not exist in the population or that services tend to ‘prescribe’ what they know; either telecare or telehealth. However, I gleaned outside the session that they were there, but they were people who were particularly prone to decline to participate because they feared that answering the study’s health questionnaires was a threat to their social care services and benefits.

Clearly, there is going to be much debate over interpretation when the full results are published.

The session by Professor Jeremy Wyatt was more thought-provoking than its title (Using Evidence to innovate in clinical practice and self care: role of randomised control trials) led one to expect. He emphasised that amongst all the data analysis the question ‘What does this mean to the patients?’ needs to be asked. For example, for a particular set of telehealth users, the technology may enable them to make more informed rejection of treatment, leading to an increase in mortality. Without understanding that, the researchers may assume the increase to be a negative outcome. If that were the case, how would you build a business case on the evidence? [Head swirling, editor Steve retreats to bed.]


Telecare Soapbox: 3millionlives Plan D: Money from councils and the NHS

After my (editor Steve’s) comment about ‘fairy dust’ (3millionlives: Plan B and Plan C) certain Telecare Aware readers asked where is my Plan D? It is not fully formed, but here’s the outline.

The key is to get the Department of Health (DH) to exert some monetary influence.

However, we know that in view of the savings the public sector is going to have to make over the next 5 years (£20 billion for the NHS alone) DH is not going to come up with any new funding…[read more] (more…)

Telecare Soapbox: The security of telecare confidential information

Guy Dewsbury, Managing Director of gdewsbury, which is a freelance specialist technology writing service and consultancy, takes a thoughtful look at data security in telecare call centres and asks a few pertinent questions.

Let me state at the off that there are some really great call centres that I have been privileged to work with and some others I have become acquainted with that deserve high praise.

That said, when you pick up the phone and speak to your bank, you feel protected… (more…)