…and 73 percent have never participated in a video consult. Those are some surprises contained in a recently published study summary, “Patient Interest in Adopting Telemedicine,” conducted by Software Advice, a site which publishes reviews on medical (and other) software. The interest is indicative of a greater willingness to use virtual visits despite concerns on the lack of in-person interaction, technical problems, no physical examination and not knowing if health insurance covers it. 63 percent of telemedicine users had increased satisfaction, and both users and non-users overwhelmingly preferred at least the notion of telemedicine to an emergency room visit. Other key benefits are ‘the comfort of home’ and not having to travel–more so than quick access to care. Also valuable in the study (more…)
Is how we are treating patients for chronic diseases (and pre-diseases) all wrong?
A look again at minimally disruptive healthcare. In June 2013 we wrote about a contrarian approach to treating chronic disease–and now the ‘pre-diseases’ which have been discovered, like Columbus with America, with all good and proactive intentions for the patient. There’s increasing pressure, and rigidity in applying, guidelines and quality standards which are both performance and financially based. Measure, measure, measure!! Prescribe, prescribe, prescribe!! Is your patient at goal? Yet we are losing the Battle of Real Results and improved health. Telehealth and telemedicine are being touted as ways to increase compliance, but do they complicate matters and add to–not reduce–the burden?
We return to the originator of this minimally disruptive approach to care, Victor Montori MD, an endocrinologist at Mayo Clinic, via a MedCityNews article by cardiologist John Mandrola MD and this video from a primary care conference, the NAPCRG annual meeting in New York. (At 45 minutes, you’ll want to save it for later).
Key points:
Telemedicine’s boffo year? Some confirmation. (US)
Big bets were made on telemedicine (video doctor-patient consults) in 2014. This Editor closed her 18 December article with ‘telemedicine providers received a $200 million+ vote of confidence from tough-minded investors. We’ll see if 2015 results fulfill these whale-at-Monte-Carlo wagers.’ Here may be the start of a tipping point. New York State’s new law requiring insurer reimbursement for telehealth services went into effect 1 January, making NY the 22nd state to require payers to pay up for virtual visits. Permitted providers are physicians, dentists (!), physician assistants, psychologists and social workers. This provider list is considerably broader than Medicare’s new rules applying telehealth for patients with two or more chronic conditions, which is tied to physicians’ offices and contracted third parties. Also cheering the industry are that Indiana, Iowa and Tennessee are holding hearings on potential legislation, with Missouri at the legislative bill stage. (more…)
Dr Topol’s prescription for The Future of Medicine, analyzed
The Future of Medicine Is in Your Smartphone sounds like a preface to his latest book, ‘The Patient Will See You Now’, but it is quite consistent with Dr Topol’s talks of late [TTA 5 Dec]. The article is at once optimistic–yes, we love the picture–yet somewhat unreal. When we walk around and kick the tires…
First, it flies in the face of the increasing control of healthcare providers by government as to outcomes and the shift for good or ill to ‘outcomes-based medicine’. Second, ‘doctorless patients’ may need fewer services, not more, and why should these individuals, who represent the high-info elite at least initially, be penalized by having to pay the extremely high premiums dictated by government-approved health insurance (in the US, ACA-compliant insurance a/k/a Obamacare)–or face the US tax penalties for not enrolling in same? Third, those liberating mass market smartwatches and fitness trackers aren’t clinical quality yet–fine directionally, but real clinical diagnosis (more…)
Qualcomm (Second) Life: a conversation with Jim Mault
One of the surprises for this Editor, and for others attending the mHealth Summit, was to see the sizable presence of Qualcomm Life on both the exposition floor and during the sessions. From a near-nil presence at ATA 2014 and gone dark on news, the floodlights snapped on last week with new partners and a new emphasis: coordination of chronic and transitional (hospital to home) care management (CCM/TCM).
On the show floor, the spotlight was on the partner companies which mixed the established with (mostly) the early and mid-stage. Readers will recognize names such as AliveCor, Telcare, OMRON, Nonin and Airstrip; not so well known are Vaica, Orion Health, Monitored Therapeutics, IMPak Health, Vital Connect, Care Connectors, toSense (CoVa), Dexcom, InteliChart, TruClinic, ForaCare, VOXX, vitaphone (outside of Europe), Propeller Health and Noom Health (a NYeC Digital Health Accelerator 2014 graduate). The partners occupy different parts of the management continuum, integrating communications, record sharing, population health management, sensor-based monitoring, traditional and non-traditional vital signs monitoring, medication management, behavioral change methodologies and PHRs. The 2net Hub is still present for data transmission, sharing and storage, but more prominent is Qualcomm Life’s HealthyCircles platform which provides the clinical management ‘glue’: secure communications, record sharing and care team coordination. HealthyCircles was purchased in mid-2013. Founder James Mault, MD, FACS joined Qualcomm Life as VP/Chief Medical Officer.
We had some post-mHealth Summit reflection time by telephone this Wednesday while Dr Mault was in Boston. (more…)
A boffo week for telemedicine. Will 2015 be online visits’ Big Year?
(Boffo: extremely good or successful, sensational–Webster)
Adding to Monday’s news of ATA’s telemedicine accreditation program was American Well‘s near-simultaneous announcement of an $81 million Series C funding. This brings total funding for the eight year-old Boston-based company to over $128 million, though it is not yet profitable. According to Modern Healthcare, “The capital injection will be used to serve a number of big projects the firm has underway, company co-CEO Dr. Ido Schoenberg said in an interview. Among those are campaigning to ease regulatory constraints, scaling its provider networks and customer outreach, working with insurers to secure more favorable reimbursement and working on its technology, he said.” The institutional, private equity, and corporate investors alluded to in the company release were not disclosed. Its mobile app, Amwell, claims over 1 million downloads with a year-to-year 1,000 percent increase. Major partners include payers Anthem Health, EmblemHealth, the Blue Cross Blue Shields of Massachusetts and Louisiana, Optum Health as well as corporate clients. American Well press release, BostonInno, SEC filing. (Note to American Well: you’re telemedicine, not telehealth)
If this round of funding represents a substantial bet on American Well’s future, another is the new relationship between Walgreens‘ and rival MDLIVE. (more…)
Breaking news out of the mHealth Summit
mHealth Summit this year had an abundance of digital health company news announcements, not only from the conference but also timed to coincide with the heightened interest around it. Your Editor looks over the most interesting of them, briefly. Thanks to Ashley Gold of Politico’s Morning eHealth (@ashleygold, daily reports archived here), Stephanie Baum of MedCityNews (@stephlbaum) and Anne Zieger of Healthcare Dive for their coverage and their company in the press room!
Partners HealthCare researches, Validic expands, AliveCor and Omron ally, Happtique sells out, Doctor on Demand is telemental, Orange goes dental, VA Innovation Rocks
- Partners HealthCare/Center for Connected Health’s cHealth Compass will use panel and other research to help companies, device manufacturers, startups and investors determine what end users–consumer and provider–want out of personal health tech. Focus groups, interviews and usability testing will help to determine product design, evaluation, assess applications and feasibility as well as interim/final product testing. Partners is already organizing in Massachusetts a 2,000-patient database which rewards participants $50 on registration and $110 annually to be in a monthly survey panel. cHealth Compass website, BetaBoston (Boston Globe)
- Health data connector/aggregator Validic demonstrates the attractiveness of Anything Big Data on with new clients including the Everyday Health consumer/professional website and the adidas Group’s sport and fitness apps. Recently they added WebMD, Pfizer, University of Pittsburgh Medical Center (UPMC), NexJ Health and MedHost to their client list. The company claims that their ‘ecosystem’–probably the most popular buzzword at this year’s conference–of healthcare companies and tech developers now reaches over 100 million people with devices such as Omron, Alere, Qardio, Telcare, Jawbone and Withings. Release
- AliveCor accentuates the retail with Omron. AliveCor, which developed the first FDA-cleared ECG for smartphones and gained clearance for an atrial fibrillation algorithm in August, is collaborating with Japanese device manufacturer Omron on developing its retail presence. Omron’s devices are available in major drugstores such as Walgreens, RiteAid and Walmart so certainly AliveCor is due to benefit. AliveCor is also part of a revived QualcommLife (more on this in an upcoming article) Release, Mobihealthnews (Your Editor had the pleasure of meeting at last AliveCor’s CMO and founder Dr. Dave Albert.)
- Happtique sold to SocialWellth. Last year’s floor talk was about Happtique’s first class of certified apps and a security expert’s untimely discovery of major flaws (more…)
Telehealth kiosk HealthSpot gains trials with Rite Aid, Mayo Clinic
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/05/Healthspot-stationbooth.jpg” thumb_width=”150″ /] HealthSpot Station, which was one of the higher points of this past May’s ATA, in the past month has announced two significant pilots. The retail pilot is with Rite Aid, the US’ third largest drug store chain (4,600 stores), with telehealth/telemedicine kiosks located in select Rite Aid locations in Ohio–Akron/Canton, Cleveland and Dayton/Springfield areas. The usage of the kiosks will be limited to common health conditions, such as cold, earaches, sore throat, sinus infections, upper respiratory infections, rashes, skin and eye conditions. HealthSpot Station kiosks are enclosed, free-standing units which use both video consults and real-time interaction with telehealth devices for remote diagnosis. They connect to a network of board-certified medical professionals at Cleveland Clinic and other major health systems across Ohio. Start date and duration were not disclosed.
This follows the October announcement with Mayo Clinic of an in-house pilot in Austin and Albert Lea, Minnesota with approximately 2,000 Mayo Clinic Health System employees (more…)
NYeC Digital Health Conference is one week off
A reminder for those in the US that the two-day NYeC Digital Health Conference at New York City’s Chelsea Piers starts next Monday. Spaces are still available, and for Telehealth & Telecare Aware readers, there’s a bonus of 10 percent off registration using code TTA. Agenda for Monday and Tuesday 17-18 November is here including the Patient Shark Tank on Tuesday afternoon. TTA is a media partner of the 2014 Digital Health Conference.
A Canadian view of ‘Healthcare Systems of the Future’
Do we wait for the interconnected, seamless future of consumer-driven healthcare, or work with what we have now? Michael Smit of Canadian virtual consult provider Medeo argues for the latter: “The component pieces for a connected healthcare system exist today. We simply haven’t connected them yet.” He argues that Medeo’s Equinoxe platform, because it uses simple PC equipment, retains patient records securely and creates a health record, is a step more advanced than what Canada has seen in fixed telemedicine settings. Mr Smit also draws a picture of health management, the “3 D’s”–Data, Device, and Decision, integration with telehealth and the increasingly mobile-driven patient group, advocating that the health record should not have to be actively managed by the patient, but be a byproduct of cumulative patient interactions with the healthcare system. The Catalysts Of Virtual Care
Is ‘relationship medicine’ enough to kickstart telemedicine?
Investor Todd Hixon (New Atlantic Ventures) opines in Forbes about the ‘new paradigm’ of relationship medicine, with the primary care doctor at its center and responsible for the patient’s long-term health quality. He admits that the concept, in some respects, resembles the 1950s days of the local GP who knew everything about everybody, but where he posits the telemedicine ‘inflection point’ is the ability to create a link between the doctor and patient that is efficient as well as effective via virtual video consults, email, text and phone. He then jumps to the notion (more…)
Home telehealth projected to outpace ‘telehospital’ by 2019
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/10/sales_profit.jpg” thumb_width=”150″ /]2019 share of the market 55 percent for telehome versus 45 percent for telehospital. If it’s October, there’s some new research for sale out there. BCC Research of Massachusetts is projecting a global $43.4 billion total market for both by 2019. Home telehealth, or what they call ‘telehome’, would lead the way with growth from $6.5 billion in 2013 to nearly $24 billion in 2019 with a 24 percent CAGR. ‘Telehospital’ clinical services, defined by the study as those provided within or between hospitals, clinics or other healthcare providers–which would include telemedicine and clinical monitoring–would grow at a 12 percent CAGR to $19.5 billion in 2019. Even allowing for differing ‘what is telehealth’ definitions, this is far more expansive than earlier estimates, and is interesting more for the trend than for the hard numbers. (more…)
Google testing telemedicine program via Helpouts
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/10/google-doctor-video-chat1.jpg” thumb_width=”150″ /]If Sergey and Larry don’t get your data one way…they will another. Google has quietly devised another use for Helpouts, its languishing live video help service. In given (but not disclosed) markets, you may be searching for information on a medical condition, and get the option to connect to a live doctor for a virtual visit. It was enough under the radar that it was stumbled upon; a developer searched via Google for ‘knee pain’ and found this (left), posted it to Reddit and it was later confirmed by Engadget. The cost is free (for now). According to iHealthBeat, via Modern Healthcare (subscription required), Scripps Health and One Medical Group are the reported participants. The Washington Post adds that not every medical-related query (more…)
Telemedicine getting out of the waiting room–perhaps
Will reimbursement by insurance payers and private employers (presumably self-insured) and a greater comfort level with the video consult mean that telemedicine will finally step out of the waiting room? This Economist article (free registration may be required) with high points from a recent Rome conference seems to not be able to make up its mind, though it tries to be positive. Taking a comparative view, Israel leads with ‘relatively lax guidelines’, with doctors able to e-prescribe and perform referrals to specialists online. China’s health-care reform focuses on telemedicine“, but Peteris Zilgalvis, a health official at the European Commission pointedly states “If you have a chaotic system and add technology, you get a chaotic system with technology” (Editor’s emphasis). The US is somewhere in between (more…)
TSA’s annual International Telecare and Telehealth Conference
17 – 18 November 2014, Celtic Manor Resort, South Wales
“Solutions for 21st Century Care” is the theme of the TSA’s annual two-day interactive conference which will look closely at these five key areas: Service Integration, Standards, Innovation and Technology, Business Modeling and Leadership, Education and Training. There will be industry-focused breakout sessions as well as exhibition and showcase zones featuring the latest technology innovations. The chair for the conference will be Nick Goodwin, CEO, International Foundation for Integrated Care (IFIC). Confirmed speakers include: Mark Drakeford AM, Minister for Health and Social Services, Welsh Government; Esther Rantzen CBE, Founder of The Silver Line; Helena Herklots, Chief Executive, Carers UK; – Professor George Crooks OBE, Medical Director, NHS 24; Trevor Single, Chief Executive, Telecare Services Association; Michael Seres, Patient Entrepreneur and special guest speaker Colin Jackson CBE, Olympic Medalist. For more information, see the TSA Conference website here and register online here (booking forms are also downloadable on the earlier page).
Change needed in ‘Keeping the NHS Great’
Technology enabled care services (TECS) are the key, according to this study headed by the Good Governance Institute (GGI) and supported by Tunstall Healthcare. Whatever your thoughts are about the latter, the problem pointed out in the study is valid; that TECS (another acronym to be added to the arsenal encompassing both telecare and telehealth; not a ‘telehealthcare’ in sight) is thought of as ‘too difficult’ and because the system has not changed, people are being denied life-changing support and technology. GGI surveyed healthcare professionals in its networks plus organized a workshop with the Tunstall Clinical Advisory Group for more qualitative information.
According to the report, 85 percent of respondents said that telehealth was “very important” (50 percent) or “important” (35 percent) in developing pathways for patients with long-term conditions and better management of their care in the community. The overwhelming majority (79 percent) responded by saying they would be prepared to contribute to some or all of the costs, or introducing telehealth from their own budgets. (more…)
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