HaCIRIC

It focuses on the way innovation in healthcare services, technology and infrastructure can help to address the challenges countries face in the future provision of healthcare – the need to meet expanding demand while controlling rising costs, improving quality and raising productivity.

HaCIRIC brings together four core partners (Imperial College London and the universities of Salford, Loughborough and Reading) and other partners from the UK and elsewhere. The factors shaping the introduction of telecare and telehealth, and their potential impact of on care services, forms an important element of its work.

HaCIRIC

HaCIRIC Contact

Ms. Bora Trimcev
HaCIRIC Programme Administrator
Imperial College Business School
South Kensington Campus
London SW7 2AZ

Tel: +44 (0)20 7594 3084
Email: b.trimcev@imperial.ac.uk

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Fred Reardon Telecare Consultancy Ltd

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Specialising in the deployment of telecare systems for health and social care

Fred Reardon is specialist with a wealth of knowledge and experience in rolling out the implementation of telecare in both the health and social care sectors.

He is an excellent ‘people person’ able to motivate teams to achieve sales, installation or recruitment targets.

Has an excellent ‘black book’ of contacts within the industry.

Would be an asset to any public or private sector organisation wishing to implement telecare and telehealth technologies into their region.

Notable Achievements

  • Achieved recruitment and installation target for Whole Systems Demonstrator telecare trial in London Borough of
  • Newham under very difficult conditions and despite challenging eligibility criteria.
  • Successfully implemented telecare/telehealth at Medway Council.
  • Consistently achieved well over 100% of target as top Field Sales Manager for Orange Mobile and with Hutchison Personal Communications

Telecare Experience

  • Delivery of telecare solutions to vulnerable people in the community, working with support organisations, ie Alzheimer’s Society, MND, Age Concern, etc.
  • Development and delivery of telecare awareness programmes for social and health care managers, together with other carer organisations and support groups.
  • Creation, planning and delivery of telecare training courses for health and social care staff including call centre operators.
  • Increase of private pay revenue through development of business relationships with private residential homes, housing associations, and organisations that support vulnerable people in the community.
  • Management and Rollout of Preventative Technology Grant (PTG).

Sales & Business Management

  • Creation of sales strategies for business growth through direct mail, telecanvasing, and exhibitions.
  • Input into local national sales and marketing campaigns.
  • Initiation of more accurate forecasting and pipeline reporting systems, giving a 90 day expected business picture and more detailed activity reports.
  • Contributed to the creation of a business opportunity approval process to facilitate the understanding of sales staff of the profitability and revenue of the business won, or to be won.
  • Restructure, training and recruitment of sales staff to achieve all targets. Implementation of induction and reporting processes for same.
  • Location, purchase and management of databases allowing more targeted prospecting and individualised sales campaigns.

1 Hallwood Close
Rainham
Gillingham
Kent, ME9 9NT
Telephone: 01634 366957
Mobile: 07973 229624
Email: fred.reardon@orange.net

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TanJent

Telecare services will expand over coming years. Projects in many countries are now well underway. They can offer patients, carers, healthcare professionals and organisations significant benefits, but stories of successes are not always the outcome. Many tales of neutrality and failure, and are published regularly, showing that investment plans and preparations were limited in their rigour and realism.

Avoidable limitations

These limitations are avoidable. TanJent has been evaluating actual and planned investment in many EU Member States and other countries for many years, and has built up a base of knowledge of socio-economic impacts (SEI) that can steer telecare, telemedicine and telehealth investment in sound directions that deliver sustainable measurable benefits that exceed the investment costs over time; a net benefit.

Examples of factors that must be included are realistic timescales to reach a net benefit, often longer than people expect, the resources needed to develop and change existing services, and the impact of risks. Examples of features that to avoid are people expecting healthcare professionals to use telecare at an unrealistically high rate, and then expect significant benefits over timescales that are too short. Assessing these in advance needs appropriate modelling of the overall SEI.

Creating viable, realistic telecare investment can rely on proven modelling that TanJent has developed and used since 2001. Since then, over 40 different settings have used versions of TanJent’s’ models, including ten sites in two major EC projects, and available at www.ehealth-impact.org and www.ehr-impact.eu. The aim is to identify and evaluate the conditions that lead to an optimum SEI and within this, identify the financial and financing impact on the main health and social care organisations, essentially the returns on their investments (ROI). Too many decisions rely on the more limited ROI assessments and miss the more important SEI.

From these, decisions can be modelled, structured, realistic, monitored and modified as needed. The SEI models used a combination of findings from existing investment and the requirements of the planned investment. Completing the SEI decision models is rapid, leaving decision-takers to deal with the core factors that can lead to success and avoid a lesser outcome. This knowledge then remains with people in the organisations providing services to patients and carers.

 

Tom Jones FRSA FRSM

TANJENT CONSULTANCY

0044 (0) 7802 336 229

Email: tomjones@tanjent.co.uk

Skype: tanjenttj

Website: http://www.tanjent.co.uk/

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