Capita Healthcare Decisions is forming a partnership with Medibank, an Australian [grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/04/Capita-logo.jpg” thumb_width=”150″ /]insurance and healthcare company, according to a press release issued by Capita. One of the areas highlighted in the announcement is that Capita will provide its TeleGuide product which [grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/04/Medibank.jpg” thumb_width=”150″ /]Medibank has customised to the Australian market.

Capita, with 68,000 staff, is a UK company providing process management and professional support services in the UK, Europe, South Africa and India and has a checkered history with UK Government health service contracts.

In Nov 2008 Capita won the contract to run UK’s NHS Choices website which provides information on medical conditions, treatments and services to UK patients on behalf of the UK Department of Health. The Cabinet Office then refused to renew the £60m 3-year NHS Choices contract with Capita in 2013. (more…)