Ileana Welte

– Many readers will be deeply saddened to know that Ileana Welte died of a heart attack last Wednesday whilst travelling on the Tube in London.

Many will know her from her long time working in Bosch in the UK, where she was particularly associated with the NHS Direct telehealth service, and more recently her management of the UK side of Big White Wall where she was doing a brilliant job driving the uptake of digital health in the NHS to help treat people with mental health problems.

She will be very sorely missed; her untimely death has come as a huge shock to many.

We will shortly be publishing a larger article with contributions from Bosch, Big White Wall and from ex NHS Direct colleagues – other contributions will be gratefully received. We will also publish news of her funeral/memorial services when received.


Capita announces partnership with Medibank Australia

Capita Healthcare Decisions is forming a partnership with Medibank, an Australian [grow_thumb image=”” thumb_width=”150″ /]insurance and healthcare company, according to a press release issued by Capita. One of the areas highlighted in the announcement is that Capita will provide its TeleGuide product which [grow_thumb image=”” thumb_width=”150″ /]Medibank has customised to the Australian market.

Capita, with 68,000 staff, is a UK company providing process management and professional support services in the UK, Europe, South Africa and India and has a checkered history with UK Government health service contracts.

In Nov 2008 Capita won the contract to run UK’s NHS Choices website which provides information on medical conditions, treatments and services to UK patients on behalf of the UK Department of Health. The Cabinet Office then refused to renew the £60m 3-year NHS Choices contract with Capita in 2013. (more…)