Doing more for less in primary care – DHACA’s Wednesday webinars on 22 and 29 April

April 20, 2020 | by

DHACA restarts our webinar series after Easter Week with a panel of three contrasting suppliers of GP process improvement (aka “total triage”) software and the NHS England expert on the topic, at 10am on Wednesday. In our first Webinar, huge potential benefits were identified from use of this software, which is particularly well suited to the requirement of the current pandemic that face:face consultations be avoided where possible.

However the benefits don’t stop there. Patients, clinicians and practice managers all benefit hugely…and I can speak from personal experience as my local surgery converted recently and has never looked back! We’ll be exploring these benefits in more detail the following Wednesday 29th April in the following webinar when users – both professionals and patients – describe their experiences of the software, and the challenges implementing it.

For more information and to book for this week’s webinar go here and for next week’s (29 April) go here.

We have more exciting webinars coming up, including self-testing to reduce face:face GP consultations further so keep an eye on DHACA’s Webinar listing for when they are published.

Can the NHS be in crisis when they want to waste money like this?

January 16, 2015 | by

The Guardian had a headline yesterday: “GPs to be offered £1bn in new funds if they improve access and elderly care” Upon reading further it transpires that £250m pa is to be offered for the next four years. A clue to the rationale and preferred direction of the monies is:

“NHS England believes using the £1bn to transform existing GP surgeries and build some new premises will help reduce the pressure on hospitals buckling under the strain of unprecedented demand.”

Telehealth & Telecare Aware believes that this is totally the wrong approach. Given the huge increases in the popularity of remote consultation as we covered in our review of our 2014 predictions, surely the right focus for additional funding is to provide substantial incentives to get GPs using existing technology to consult with patients remotely? This should be allied with an advertising campaign to point out the benefits to patients of not having to visit a surgery or exchange germs with others in the waiting room plus offer reassurance that face to face appointments will always be available if the doctor thinks one is necessary.

One way to start might be for the NHS to do deals with organisations like GP Access to offer technology like their askmygp to all GP surgeries for free and give large financial incentives to GPs conducting remote consultations with more than an agreed percentage of the patients on their books by year end…then raise that percentage every year for the next four years. That has got to be far cheaper than building works that will anyway become redundant soon because attitudes are changing and people will be preferring remote consultation shortly anyway! It would be much quicker to implement too.

In mitigation, the article also mentions that surgeries, apparently also “will also be expected to make much better use of technology to monitor patients’ health as a way of reducing their need to seek direct care from a doctor.” However that sounds more like a tepid endorsement of telehealth than encouragement to be radical.

Hat tip to Mike Clark