Breaking: Roy Schoenberg moving to Amazon to lead Health Services; Neil Lindsay to depart

Roy Schoenberg, MD MPH, the co-founder of Amwell and a past CEO, is moving effective 1 July to head up Amazon Health Services. He is replacing Neil Lindsay, who is a 15-year Amazon veteran and was senior vice president since 2021.

Dr. Schoenberg, whom with physician brother Ido co-founded American Well in Boston in 2006, can be considered one of the pioneers of telehealth. Notably, he had become less active in the now Amwell starting in June 2024 when he stepped down as president/CEO, moving to executive vice chairman. His LinkedIn profile has this board role ending this month with the announcement. He is also listed as the founder as of September 2025 of Aileen.ai, a personal health companion targeted to the senior market, and with various board positions that continue. He announced his appointment on a LinkedIn post yesterday.

From reports, Mr. Lindsay led the search for his successor. Lindsay oversaw a restructuring of AHS into six divisions last June, leading to several executive departures. One Medical’s integration and marketing has remained a struggle since 2022 and Amazon Care was discontinued in 2023. The scope of the reorganization and the status of the parts will be a considerable challenge for the good doctor.

Amazon Health Services comprise primary care (One Medical), pharmacy services (Amazon Pharmacy), and telehealth services (Direct Message Care and Video Care). All are tightly integrated with Amazon Prime. (As an Amazon shopper who has studiously avoided the expense of Prime, that has been a drawback.) CNBC, Healthcare IT News