CDDFT ‘Health Call’ digital healthcare service launched (UK)

Another launch at the NHS Innovation Expo and simultaneously in Durham: County Durham and Darlington NHS Foundation Trust (CDDFT), in partnership with InHealthcare Ltd, are launching the new CDDFT Health Call digital healthcare service.

CDDFT have designed and developed their own digital healthcare pathways using the InHealthcare N3-based platform that is interoperable with existing patient systems. As InHealthcare is a healthcare service company rather than a hub or medical device manufacturer, pathways can potentially use any telehealth hub or medical device and data from remote monitoring devices can be shared with clinicians through existing clinical systems. In the press release, Jane Haywood from CDDFT says: “We, like many other NHS organisations, carried out pilots on telehealth, using multiple hubs to evaluate benefits. We quickly realised that we needed to be more flexible but more importantly we needed standardisation across the whole health economy…simply put, we can pick and choose the right devices to deliver the right outcomes.”

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    This is perfect. Yet another win for Telehealth.

    Does this mean that certain companies triage type software is no longer needed when purchasing kit or does it mean it is still needed but then that information is then fed into another ‘super system’ that reads all?

  2. Cathy

    I think the N3 is the key bit here UNATTR – my understanding is that means the data goes direct to where it is relevant (patient’s record) but it can be triaged by N3 compatible softwares if appropriate, without needing to go to a third party database enroute. (Note some of those certain companies you refer already offer this – others use a separate database and call centre) This would allow for larger scale implementations and out of hours services eg NHS 24 to use a triaging software whereas a GP practice using the devices with a handful of patients could triage in-practice if they chose to.

    This seems to be moving towards true interoperability without reinventing all the wheels – that has to be a win-win? Definitely a “one to watch” development.