Docobo

December 30, 2008 | by

docobo logoTelehealth in the UK and Docobo: systems that are actually used…

During the past few years, the Preventative Technology Grant spurred many local authorities and PCTs into action to begin spending on telehealth to help reduce unplanned admissions.

Not as rosy as it is painted

Selling and marketing activities have been dominated by the market leaders, leveraging from their presence in other related markets. As a result there is now a plethora of telehealth pilots in operation throughout the UK; regularly boasted about by the market leaders. However, all is not as buoyant as it may appear.

Comments have been made by some observers that less than 50% of all the telehealth systems sold are actually in use. A great deal is still on shelves waiting for patient deployment and many of those in patients’ homes are not being used properly owing to poor patient compliance.

Three key elements for success

There are three key elements that make up a successful telehealth implementation:

1. Selecting the right patients: those most at risk of unplanned admissions and those which use community matron resource unnecessarily
2. Getting patient compliance and responding to non-compliance by having a tried and tested, effective induction process for patients
3. Having the community matrons embrace the technology and new ways of working. Experiential training is essential to help them understand that this change is not a threat

So the outcomes of telehealth are not so much to do with the technology as the implementation process. Why, therefore, do so many PCTs and so called ‘tele-experts’ just ask about, and compare the capabilities and price of, the equipment? Simply because they do not yet have the necessary telehealth experience.

Therefore, a fourth key element for a successful implementation is:

4. Speak with other PCTs that have already gained this experience and have fully deployed all their systems to patients that are using them each and every day

Let us put you in touch with the real experts

There are some PCTs that have this experience and Docobo would welcome the opportunity of putting you in touch with these real experts.

If you are passionate about improving the care in the community of patients with long term conditions and making savings like:

  • Glenfield COPD team, that saved £100,000 in November and December 2008, or
  • Darlington PCT whose telehealth patients are all over the age of 85 and all use telehealth daily, or
  • Knowsley PCT who have experience of different telehealth suppliers…

then call Docobo on 01372 459866 or email paula.smith@docobo.co.uk and we will be pleased to help you leverage the expertise of our partner PCTs.

http://www.docobo.co.uk

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COMPANY CONCERNED

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VNC Lifeline, Liverpool

December 30, 2008 | by

http://www.vnclifeline.co.uk

VNC Lifeline is a long-established provider of telecare and associated services in and around Merseyside.

We help over 4000 people to maintain an independent lifestyle in their own home or sheltered accommodation through the provision of a remote alarm monitoring service. We have gained the prestigious national accreditation for the provision of telecare installation and monitoring from the Telecare Services Association (TSA).

We pride ourselves in treating all of our customers as individuals with their own set of challenges and requirements. As such, we are constantly developing the choice of services to match the changing needs of customers, their carers and families. We offer a wide range of remote sensors that we can tailor to the needs of each individual customer.

Our team of dedicated telephone staff operates 24 hours a day, 7 days a week and answers over 70,000 customer calls a year.

Lifeline is a social enterprise and works in partnership with emergency services, NHS, registered social landlords, carers and customer family and friends to deliver security and peace of mind. We actively encourage discussion with prospective partners to further develop the service we deliver to our customers.

Tynetec

December 30, 2008 | by

tynetec logo

Probably the No.1 Choice in Telecare…

Since 1979, the growth of Tynetec has mirrored the advances which have taken place in the telecare industry. Over the years, Tynetec has acquired a track record for consistent innovation and has also been a firm supporter of standards within the telecare industry.

tynetec images

Tynetec hardware and software is designed in house by a dedicated research and development team and all manufacturing is carried out at Blyth in Northumberland. Tynetec supplies equipment to hundreds of local authorities and housing associations across the UK.

Our focus is on the supply, installation and maintenance of telecare equipment that can enhance the opportunity for people to live an independent lifestyle with the appropriate level of carer support either at home or within a housing or extra care scheme.

Tynetec’s product range integrates advanced features in technology, enabling us to offer reliable and trusted products to our customers. Our customer philosophy is to clearly understand and respond accordingly to identified needs. We have a history of developing and successfully maintaining long term relationships to changing customer needs.

Product installations are carried out by Partner Installers who offer customers a local, efficient, reliable and flexible service together with a comprehensive and cost effective service and maintenance programme.

To find out more, visit Tynetec’s website http://www.tynetec.co.uk

THIS PAGE HAS BEEN PAID FOR, AND THE CONTENT PRODUCED BY, THE
COMPANY CONCERNED

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