Telehealth’s first 90 day refund

A notable first for telehealth (certainly for this Editor) is the 90-day, 100 percent refund guarantee made by New York-based AMC Health at HIMSS13. As reported in MedCityNews and other sources, AMC “would refund 100 percent of all costs incurred during the first 90 days of the program if the 30-day readmission rate doesn’t decline by at least 10 percent compared to a risk-matched reference population receiving the usual care.”  For our international readers, US hospitals are now being penalized for same-cause readmissions by the Centers for Medicare and Medicaid Services, and key to reduction are post-discharge programs integrating home care.

But the actual guarantee is a little different. In the words of (more…)

The regulatory landscape for mobile apps (audio)

mHealth regulatory expert Bradley Merrill Thompson of the Epstein, Becker & Green law firm and Bakul Patel, Policy Advisor for the Center for Devices and Radiological Health, FDA, will be discussing mHealth regulation on the mHealthZone program on BlogTalkRadio tomorrow (Thursday, 7 March) from noon to 12:45 pm (US) Eastern Time. The interview will be available later as a podcast at the same link.

Timeline: the WSD evidence so far, as set out by Pulse (UK)

Given that GPs are so heavily reliant on technology these days – for medical records, for communications, for finding patients’ homes when undertaking visits, etc. it is somewhat surprising that the medical profession is represented as being so hostile to telehealth monitoring by one of their major publications, Pulse. One would assume from the benefits the doctors get from technology that their stance would be to encourage their patients and the patients’ carers to benefit from the technology now available. Perhaps its a doctor-patient power thing. Or perhaps they are insensitive to the disruption caused to the people who have struggled along to the waiting room for something that could be dealt with by phone, SMS or email. Or perhaps it is a symptom of the profession’s current displeasure with all things Government-endorsed. Whatever the reason, Pulse has now published an index of its articles on the subject of the Whole System Demonstrator (WSD) programme – Timeline: the evidence so far on telehealth, telecare and telemedicine. UPDATE: Friday 8 March – This article now seems to be accessible only if you register on the site.

Just Checking – now for the direct-to-public market (UK)

Somewhat overshadowed this week by the high profile O2 launch, but highly complementary to it, was the launch of Just Checking’s (JC) new version for the general public. For many people concerned about relatives living with dementia the JC system of in-home sensors and text or email alerts triggered by various events or non-events will have great appeal.

Until now, JC systems have been primarily sold to services for assessment purposes. The new version is designed for easy self-installation and online management by carers and can be set up to trigger an alert under the following conditions:

  • Exit property: if an exterior door is used and no activity is detected in the property.
  • Not up and about: if there is no sign of life by a specified time in the morning.
  • Visitor late: with carers expected at certain times an alert can be sent if the front door is not opened as expected.
  • Door left open: if a door is left open for longer than a specified time. This will send an alert if the door has not been shut securely.

It does not have an alarm button and it does not track the person when outside – but there are other systems which can do that.

Product launch information. Information about the Your Voice campaign for carers launched alongside the product launch.

Follow the ‘Read more…’ link to see a video from 2010 showing ease of Just Checking self-installation. (more…)

O2’s mobile care – in a shop near you (UK)

It is just over five years since Paul Gee, then CEO of the Telecare Services Association (TSA), flagged up to members in a prescient article that the time would come when it would be possible to buy a mobile telecare device in a supermarket [Telecare Soapbox: Tesco Telecare]. The question he posed was ‘How far away?’ Now we know. It took five years, but it arrives today. The telecare suppliers of the time did not respond to the wake-up call and they have now been overtaken by O2, the mobile arm of Telefónica in the UK. At the press conference in London yesterday O2 announced the next stage in the development of its Help at Hand service and several points struck this editor as particularly interesting: (more…)

Tuesday’s telehealth short takes: CommonWell, Medikly, accelerators, mHealth savings, Televero

In HIMSS13 news, healthcare/EHR/practice management heavyweights Cerner, McKesson, Allscripts, athenahealth, Greenway and RelayHealth are forming the CommonWell Health Alliance to foster interoperability and care integration, enabled by ‘data liquidity’ (a term new to this Editor, but perhaps the result of ‘data exchange’). With Cerner and Allscripts taking some heat for lobbying for Federal stimulus funds that helped fuel the explosive growth of EHRs [TA 20 Feb], diverting to this albeit necessary issue seems to be a good move. HealthcareITNews

Medikly raises $1.2 million in series A financing from Easton Capital: A recent graduate of the Blueprint Health accelerator in New York City, it springboards data analytics on multiple touchpoints of physician behavior and preferences, enabling pharma companies to more effectively distribute content, achieve cost efficiencies and perhaps in the long run, change behavior. It also doesn’t hurt to be on track to have $5.6 million in revenue in 1st Quarter, according to their CEO. TechCrunch

Accelerators, and what to look for in them, are the subject of this California HealthCare Foundation report, “Greenhouse Effect: How Accelerators Are Seeding Digital Health Innovation”.  They do the most good when focused on business models–and whether they meet the survivability test, utilize health subject matter experts for guidance, narrowcast their sector and customer type, work closely with sponsors and partners, and tailor programs by stage of development.  White paper PDF

Update 8 March: And if you’ve experienced the frustration of applying to an accelerator, there is a video parody on the usual clip from the Hitler-last-days film ‘Downfall’ which sends up the whole process as well as some of the Silicon Valley figures in the tech funding area: Dave McClure of 500 Startups and The Gimlet Eye’s favorite VC, Vinod Khosla. Cautions for Hitler, profanity, raving, German uniforms and your tolerance for yet another ‘Downfall’ takeoff.  

mHealth saving over $400 billion by 2017:  Released at Mobile World Congress in Barcelona last week, the GSMA/PwC study ‘Connected Life’  calculated that mobile health could save developed countries $400 billion by 2017 four ways: detection of sudden incidents, remote medical home monitoring, mobile EHR access by physicians and nurses, and the (good old reliable) SMS (texting) for appointments, reminders etc. Gigaom, link to study PDF (see pages 5-8). 

Waldo has left the building: Waldo Health is now reinvented, according to an announcement by CEO Vincent Salvo, as Televero Health. Based on the website, there is more focus on patient population management and visualized analytics than on individual adoption. Waldo Health debuted at ATA 2010 and combined telehealth, telemedicine, med reminders and patient education into an easy-to-use touchscreen monitor format. Last year, they also made news when they licensed Bosch Healthcare’s patents to settle infringement issues [TA 30 Apr 2012]. Mr. Salvo is also an operating/venture partner with TEXO Ventures, a main investor, and joined the company in late 2011. Founder and original designer Sam Fuller has left the company.

The billion-dollar valuation horizon

When will a health tech company hit the magic billion-dollar valuation?  A survey of nearly 140 entrepreneurs and over 50 health care information technology VC investors, conducted venture capital firm InterWest Partners, showed (probably naturally) far higher expectations by the entrepreneurs that several companies would hit that mark within five years. Using the most negative measure–none of the companies would hit a $1 billion valuation–only five percent of entrepreneurs agreed, while nearly 25 percent of VCs did.  Likely companies agreed by both  groups were free EHR Practice Fusion, employer health management platform Castlight Health and doctor appointment setter ZocDoc in the top three, with AirStrip, TelaDoc and FitBit just behind. ‘Big data’ (whatever that is) equals big investment, but they split on where the rest of the funding goes: VCs liked insurance exchange/benefit selection, care coordination and clinical decisions; entrepreneurs preferred telehealth and mobile diagnostics.  Investors are from Mars. Entrepreneurs are from Venus (plus charts in The Health Care Blog) When will we see more billion-dollar health tech companies? (Gigaom)

Safety, fast (US)

click to enlargeWhat, no OnStar? Plug Splitsecnd into the cigarette lighter (or utility outlet) of your MG, 1938 Buick or 2013 VW Beetle, and if you have a serious collision, the M2M back end uploads the car’s location, alerts a response call center and establishes two-way voice contact. Have a problem–health or otherwise–in the car? Push the ‘help’ button and get in touch. Is your daughter reenacting ‘Corvette Summer’? The Family Finder feature maps her location online or on smartphone. Available in US only, $199 with $14.99 monthly fee, online sales only at present. The two developers started working on Splitsecnd while at Vanderbilt University, and the company accelerated at Nashville’s JumpStart Foundry. Splitsecnd calls for help when you can’t in a car crash (VentureBeat)

WebMD goes mobile, at last, with Qualcomm

Timed for the HIMSS annual conference kickoff today in New Orleans, health information giant WebMD announced a collaboration with Qualcomm Life’s 2Net platform to integrate mobile device data for consumers with WebMD’s information resources. The press release phrases buzz and buzz:  “drive mass adoption of a quantified-self environment” (yes), “apps, devices and tools… to better understand and manage their health”, “connected, automated and seamless data collection experience”, “first-in-class health channels to enhance our multi-screen experiences.”  But given WebMD’s sinking relevance as the go-to place for consumer and provider health information,  and its PHR (which may or may not be included with this) under fire for patent infringement by MMRGlobal [TA 20 Feb], is all this added “context and insight” too little, too late? (Even with Eric Topol, MD now Editor in Chief of WebMD’s Medscape)  WebMD/Qualcomm press releasemHIMSS

Royal Marine veteran can access telemedicine help from home at touch of a button (UK)

A local news item from the Bradford Telegraph and Argus shows just how publicity can be a two-edged sword – or should that be Marines’ dagger? On the ‘up’ side is the first paragraph: “Airedale General Hospital’s telehealth hub is helping its 1,000th patient – a 101-year-old former Royal Marine.” However, it then reveals that he does not really need it: “‘I haven’t used the telemedicine kit yet as I haven’t had much wrong with me apart from a chesty cough – I like to keep myself fit,’ said Mr Joyner”. Hmm… Royal Marine veteran can access telemedicine help from home at touch of a button.

Doro launches mobile telecare phone (EU)

Doro has revealed its latest handset – the Doro Secure 681.” According to an item in Mobile Magazine, the phone will launch in the second quarter of this year and is “aimed at people who currently rely on the support of a fixed-line telecare services, allowing them greater mobility outside the home.” The 681 is said to be the first mobile phone to feature an embedded ‘class one’ telecare radio receiver that is compatible with Doro’s wearable wrist, neck and fall sensors. Alerts can be sent to monitoring services via the internet or SMS. To this editor, if the photo in the above item is to be believed, the clamshell design and screen/keyboard layout is going to be too complicated for many people in the target market. It also looks like big-boy Doro has been learning a few lessons about the need to check and report battery charge levels automatically from UK small-guy Carephone. However Doro will have the advantage of being part of Bosch’s offering to the public. It will be interesting to see which gets traction with the public first, the Doro/Bosch combination or O2’s Health at Hand.

Practice Fusion EHR buys a ‘nudger’

Practice Fusion, a leading US EHR which is free to practices, bought predictive modeler 100Plus. Besides sharing a founder (Ryan Howard) and a focus on healthcare data, 100Plus uses individual data to ‘nudge’ (there’s that word again) people into healthier behaviors. The interest of Practice Fusion of course, is that it is awash in patient data–but HIPAA privacy regulations limit direct, identified use. 100Plus plans to stay safe by focusing on medication adherence and tools that doctors and patients can use together to encourage engagement. Forbes

What it takes to deliver sustainable global health: sustainable financing

The mHealth Alliance and consultant/research company VitalWave have published a globally-oriented study detailing what holds back mHealth from scaling up in low to middle-income countries, centering on financing. Hundreds of projects are in the field, but practically all are dependent on short-term financing or grants, and few have viable plans beyond the next grant. Projects also by their nature are stand-alone and don’t integrate in their design and delivery with other often similar projects. This study evaluates five financial models and transferring from external funding to a revenue stream from buyers. Case studies include VillageReach (maternal SMS/phone support), Switchboard (free calling network for health workers), Sproxil (drug verification), SMS for Life (SMS for anti-malarial drug distribution) and Changamka (affordable health care). Sustainable Financing for Mobile Health (42 pages)