One-two punch: AI moves hard into clinical healthcare and consumer medical with OpenAI/ChatGPT and Claude for Healthcare debuts

January 28, 2026 | by | No Comments

Two of the major movers in generative and agentic AI announced healthcare products within days of each other–and in time for both the tail end of CES and at JPM. Let’s make some sense out of the hype–along with Claude’s 12-page, ‘connecting the dots’ health plan generated for one individual (see the closing).

First out of the gate was OpenAI entering provider medical management with OpenAI for Healthcare, a set of products that includes ChatGPT for Healthcare. ChatGPT for Healthcare was rolled out earlier this month to AdventHealth, Baylor Scott & White Health, Boston Children’s Hospital, Cedars-Sinai Medical Center, HCA Healthcare, Memorial Sloan Kettering Cancer Center, Stanford Medicine Children’s Health and University of California, San Francisco. ChatGPT for Healthcare is designed to use generative AI to support clinicians in reasoning during patient care and to reduce administrative burden. Key features include:

  • Models built for healthcare clinical, operational, and research workflows built on GPT‑5 models 
  • Evidence retrieval with transparent citations that draw from millions of peer-reviewed research studies, public health guidance, and clinical guidelines
  • Institutional policy and care pathway alignment that integrate with enterprise tools such as Microsoft SharePoint and other systems
  • Templates to automate workflows
  • Access management and governance
  • Data control and support for HIPAA compliance

OpenAI’s API has already been used in HIPAA-compliant healthcare software marketed by Abridge, Ambience, and EliseAI. There was no public timetable for availability to other healthcare organizations. OpenAI release

The consumer version, ChatGPT for Health, is still in test. The limited information available indicates that it will provide a secure storage area for connecting personal medical records and wellness apps. ChatGPT is touting its current track record of being a leading source of health and wellness information for 230 million people globally. The new program will help individuals understand recent test results, prepare for doctor appointments, advise on diet and workout routines, and understand the tradeoffs of different insurance options based on healthcare patterns. OpenAI will be operating it as a separate space to protect this data and not use this information to train their models. At this point, it’s waitlisted for nearly everyone, but some users across their various products will be invited to test it. It will be available only in the US. OpenAI release, Healthcare Finance

Days later, Anthropic, the parent company of agentic AI Claude, stole a cheeky march on rival OpenAI at JPM by announcing Claude for Healthcare, not only for providers but also for consumers. The HIPAA-compliant tools for Claude are built on their Opus 4.5 latest software version and on their October release for Life Sciences. The sense this Editor has is that the two actually run somewhat in tandem. Claude’s tools for providers center on prior authorization, insurance claims appeals, care coordination and patient triaging, clinical administration, and healthcare startup developers. Claude’s tools compile information added from the CMS Coverage Database, ICD-10, and the National Provider Identifier (NPI) Registry.

For individuals, Claude Pro and Max subscribers in the US can connect their personal health records and results to Claude. Their integrations or ‘connectors’ include HealthEx and Function in beta, with Apple Health and Android Health Connect integrations following in beta via the Claude iOS and Android apps. Once connected, “Claude can summarize users’ medical history, explain test results in plain language, detect patterns across fitness and health metrics, and prepare questions for appointments. The aim is to make patients’ conversations with doctors more productive, and to help users stay well-informed about their health.” Which puts this connectivity for individuals in the here and now, a step ahead of OpenAI.  Anthropic release, Healthcare page  

Two 9000-lb elephants in AI have staked out their territory in healthcare. How much takeup both for clinical and personal models will happen, how long they will take to ‘debug’, and how long it will take for a paying clinical model, are interesting bets to take. Anthropic apparently won the PR war by announcing at JPM, as evidenced on CNBC‘s and Mobihealthnews’s reports,. But then there’s this breathless rave review on the Food is Health Revolution blog on how Claude, digesting 60 files collected over a decade, generated a 12-page health plan that connected the writer’s low thyroid with her cognitive problems. Bingo!

AI failing–at present–to lower costs, grow revenue, improve efficiencies. Yet it’s full speed ahead: Deloitte, PwC surveys

January 27, 2026 | by | No Comments

When the business process outsourcing (BPO) leaders pour lukewarm water over AI, one hears the air leaking from a bubble. BPOs have been a key part of the hype around AI as a business solution. The McKinseys, Genpacts, Deloittes, and PwCs for years have touted AI and as a result, made large consultancy fees. AI now proliferates for every business problem. Whether it’s generative, (still kicking around) machine learning, NLP, LLMs, agentic, robotic process, and now sovereign AI (domestically developed and powered)–it’s been positioned as the solution for simplifying processes and reducing administrative burden. Of course, a fair chunk of this involves getting rid of those pesky human factors in overseeing whether these new systems and software actually work, or reducing them to the lowest cost possible, to pay for all the AI spend.

Unfortunately for the BPOs, their customers are telling them that AI Is Not Quite All That. In fact, for the money they have spent, it hasn’t performed. Yet. But they remain optimistic, a neat bit of cognitive dissonance or perhaps justification.

The Deloitte global survey of 3,235 business and IT leaders confirms the gloomy news to date–yet it’s full speed ahead. Only 20% have experienced revenue growth as a result of AI. Transformation is coming along slowly; 25% of those surveyed believe that AI is transforming their organizations, which corresponds to 84% not redesigning jobs or work around AI capabilities. In this area, there’s a lot of resistance. While 55% of workers are reportedly open to AI technology, only 13% of workers are highly enthusiastic about AI, 21 percent would prefer to avoid it, and 4% actively distrust it. There’s also a lot of pilot-itis. Only 25% report shifting 40% or more of their AI experiments into live use, though optimistically they project that will increase to 54% in three to six months.

Yet they’re justifying AI. Totally. 66% reported that it improves productivity and efficiency, which contradicts the low revenue growth. 58% of companies are already using it to some extent, with adoption to hit 80% within two years. 74% of companies plan to deploy agentic AI within two years, even though only 23% are using it now and 21% have a model for governance of autonomous agents–a high risk level. 42% believe their strategy is ‘highly prepared’ for AI adoption. Another part of AI adoption has surfaced–sovereign AI, to reduce dependency on foreign sourcing, vendors, and infrastructure. 83% reported that this was at least moderately important to them. The Register 21 Jan, Deloitte’s State of AI in the Enterprise report (PDF, January 2026) 

PwC’s larger survey of 4,454 business leaders in their 29th Annual Global CEO Survey contains gloomier and more detailed feedback for AI advocates. “Most CEOs say their companies aren’t yet seeing a financial return from investments in AI.” Only 30% reported increased revenue and 26% saw lowered costs. More than half–56%–did not see either lower costs and higher revenue. 22% reported an increase in costs due to AI.

Another finding is that isolated AI projects aren’t delivering value. Companies lack a clear strategy in building AI foundations such as clearly defined road maps and sufficient levels of investment​​.

A relatively small proportion of their surveyed CEOs say they’re applying AI to a large or very large extent to areas such as demand generation (22%); support services (20%); the company’s products, services, and experiences (19%); direction setting (15%); or demand fulfilment (13%). In a previous survey, only a tiny minority of workers–14%–are using generative AI daily. PwC’s report goes on to identify many other factors reshaping global business and influencing growth, in context confirming that depending on AI as a quick fix is not paying off.  The Register 20 January, PwC 29th Annual Global CEO Survey (January 2026).

Reality tends to bite. Many of last year’s corporate layoffs were attributed to heavy AI investments that weren’t paying off, but books needed to balance by year’s end and it was taken out of human capital. Layoffs are projected to continue across all industries in 2026. Books balance another way, though. The AI bubble is deflating from Inflated Expectations into the early stages of the Trough of Disillusionment. How long it will take to move to the Slope of Enlightenment is anyone’s guess–two years, five, a decade? The useful tool of the Gartner hype cycle strikes again–as it did with telehealth and health tech. Separately, we’ll be looking at OpenAI’s ChatGPT for Healthcare and Anthropic’s Claude for Healthcare.

Short takes: Owlet’s baby sleep survey, MediBioSense’s Infinity Watch, telehealth extensions move to Senate, EBG’s telemental laws app ’26 update, Done Global indicted with principals convicted

January 24, 2026 | by | 1 Comment

Rounding up some current–and back–stories:

The January season for reports continues with Owlet’s newly released ‘Baby Sleep Report’. This surveyed data was generated via Owlet devices (Dream Sock, Dream Duo, and Dream Sight) from 1.2 million babies over 900 million hours of monitoring in 200 different geographic regions during 2025. The survey purpose was to research sleep patterns, trends, and developments affecting babies monitored from one to 18 months. One major finding was that baby night awakenings, that bane of life for nearly all parents, drop by 55% by about 9 months, and sleep patterns stabilize in the first six months. Other findings summarized in the release:

  • 80% of bedtime changes happen in the first six months
  • By 6–8 months, babies on average sleep nearly nine hours at a time
  • Biggest sleep and pulse rate changes happen in the first two months
  • Early high pulse rates are common and usually reflect age-typical patterns
  • Pulse rate remains higher during light sleep than deep sleep

The full report is available here.  

Doncaster, UK’s MediBioSense will be introducing in March the MBS Infinity Watch, which combines an Android-based smartwatch, smartphone, and medical wearable. We covered MBS and the CEO/founder Simon Beniston back in 2018 (!) when your Editor was doing consulting for an app security company partnering with MBS’ on their first product, VitalPatch. MBS products such as the VitalPatch are distributed in the UK, Europe, Saudi Arabia, South America, and Australia. Mr. Beniston’s latest update is on his LinkedIn post. An earlier update from Business Doncaster, a local publication, was published in October. They also achieved medical certification from the Saudi FDA (SFDA) for VitalPatch after a rigorous two-year (and nine month!) process.

The US House voted on Thursday’s (22 Jan) to send a ‘minibus’ bill containing several long-fought for telehealth extension/expansion provisions to the Senate. A ‘minibus’ combines several funding bills (versus a massive ‘omnibus’) in a multi-bill FY26 funding package released by the House Appropriations Committee earlier this week. With legislation related to the Departments of Labor, the Departments of Health and Human Services (HHS), Education, Defense, and Transportation, it contains key provisions preserving telehealth including those not included in last year’s One Big Beautiful Bill Act. They are:

  • Extension of Medicare telehealth flexibilities through December 31, 2027.
  • Five-year extension of the Acute Hospital Care at Home Program through September 30, 2030.
  • Extension of in-home cardiopulmonary rehabilitation flexibilities through January 1, 2028.
  • Enhancements to certain durable medical equipment (DME) requirements under Medicare.
  • Requirement that HHS issue guidance within one year on furnishing telehealth services to individuals with limited English proficiency.
  • Inclusion of virtual diabetes suppliers in the Medicare Diabetes Prevention Program through December 31, 2029.

The American Telemedicine Association and ATA Action continue to track and lobby for the extensions. Release 20 Jan, 22 Jan.

Digital health law firm Epstein Becker Green (EBG) announced an update to their free Telemental Health Laws app. The app, available on the Apple App Store and Google Play, is a reference for state-specific laws and policies governing telehealth. This year’s issues include shifting Medicare rules, the gray areas of remote prescribing, and escalating compliance requirements. There’s also the continuing drama of the DEA’s kicking the can down the road, extending pandemic-era prescribing flexibilities to the end of the year versus finalizing a permanent framework for remote prescribing of controlled substances. EBG’s page with link to the app

Last, but not least, are the substantial Federal prison terms that teleprescriber Done Global’s two principals will be facing come 25 February–followed by the indictment of the company. Both founder/CEO Ruthia He and clinical president David Brody were convicted of six counts of illegal distribution of Adderall, a controlled substance, via Done’s telehealth operation, and the submission of false and fraudulent claims for reimbursement for Adderall and other stimulants. The cost? $100 million, as well as “clients’ substance abuse, addiction and, in some cases, overdose”. The fraud included deceptive social media, paying nurse practitioners to refill prescriptions without interaction, and auto-refilling. Both He and Brody were convicted by jury in November. The indictments date back to June 2024 [TTA 24 June, 3 July] and was the first Federal prosecution of criminal drug distribution related to telemedicine prescribing by a digital health company. In December, a Federal grand jury also returned an indictment against Done Global and Mindful Mental Wellness P.A. (MMW), a Florida company, for conspiracy to provide Done members with prescriptions for Adderall and other stimulants that were not issued for a legitimate medical purpose, in return for a subscription fee. Done Global is charged with prescribing over 40 million pills of Adderall and other stimulants, and fraud of $100 million in revenue. Both trials and indictments are in San Francisco, Federal Northern District of California. Department of Justice releases 19 Nov, 17 Dec 2025.

This week’s Must Read: a deep dive on football’s Tom Brady’s involvement with GLP-1 e-Rx eMed

January 22, 2026 | by | No Comments

For your reading before the NFL Conference championships on Sunday–when celebrity and phenomenal ability don’t necessarily translate to sound judgment. Sergei Polevikov’s latest dissection of Shady Digital Health Doings in AI Health Uncut focuses on Patriots’ quarterback great Tom Brady’s splashy deal with GLP-1 telehealth prescriber/reseller eMed.–then segues to eMed’s story. Brady was named chief wellness officer of the company last Monday. His job with them? “To raise awareness of a more accountable approach for employers to offer medically supervised population health benefits, including GLP-1 therapies, emphasizing the importance of eMed’s medical oversight and its ability to drive long-term health outcomes.” Qualifications? Brady was famous for his TB12 rigorous training and diet regimen, which extended his career to age 45, about 10-15 years longer than most players. He has zero medical background. 

Mr. Polevikov’s narrative documents Brady’s hands-on (so to speak) involvement with a 2014 football championship scandal (“Deflategate”), then his $30 million spokesman engagement with FTX, Sam Bankman-Fried’s crypto-currency exchange that spectacularly imploded in 2022. For a quarterback whose fame hinged on excellent judgment, except in returning to football after his first retirement, he (and other celebrities) didn’t do the due diligence. But eMed is a step further for Brady. He is more than an eMed endorser–he has an actual company title and an attributed function. Certainly, Brady did not come inexpensively for this relatively young company, funded most recently by Aon Investment for an undisclosed amount.

Background–and interesting intersections. eMed was founded in 2020 by investor Michael Ferro. It started with 2020’s hot product–pandemic Covid-19 tests with online reporting at $35. In 2023, they pivoted into GLP-1 e-prescribing and blood testing. Ferro also founded in-store health kiosk Higi in 2012, though departing management by 2016. Higi was sold to Ali Parsa’s Babylon Health after their spectacular SPAC in late 2021. This would not be the last time Ferro’s and Parsa’s paths would cross, as after Babylon’s Chapter 7 (US) and administration (UK), eMed bought the remains of Babylon Health UK while GP at hand stayed with a group of central London GPs and the NHS. Like the US, the UK operation markets GLP-1 meds to men and women on separate websites (HeMed and SheMed). The US sells both injectable GLP-1s and the new Wegovy oral semaglutide pill.

The rest of the article opens up eMed’s hood, looking at Michael Ferro’s background, some of his hires including Linda Yaccarino (ex-X), Dr. Patrice A. Harris (founder), and (under the chassis) Charlie Javice (a de facto CEO now facing seven years in Club Fed for defrauding JP Morgan with the sale of her company, Frank), and the parts that don’t quite work, such as its financials (allegedly burning through cash) and lack of patient outcomes on GLP-1 meds.

Part of the article is posted on LinkedIn. The article is also on AI Health Uncut on Substack, but a full read requires a modest subscription. It is definitely worth it. Sergei Polevikov is also the host of a podcast, Digital Health Inside Out (free on YouTube), recently interviewing Halle Tecco on what is really broken in healthcare, with a preview of her book ‘Massively Better Healthcare’ (out in February).

2025 healthcare investment off 12% versus 2024, with AI nearly half: Silicon Valley Bank roundup (updated for Scheffel interview))

January 14, 2026 | by | No Comments

Silicon Valley Bank (SVB), now part of First Citizens Bank, is back with a roundup of the prior year in healthcare investment in the US and EU. 2025 was a year of contractions and skewed investments, what they called “barbells, bookends, and have-nots”, with fewer investors hotly chasing profitability and monetization. 

SVB broke ‘healthcare’ into four sectors: Biopharma, Healthtech, Dx (diagnostics)/Tools, and Device. This Editor’s analysis will concentrate on an overall look plus a deeper dive into Healthtech. SVB also broke out an area cutting across all four, emerging from side conversations into the spotlight. It’s an area where many of us have been laboring in for years–Longevity and Healthspan. (Surprise, surprise!)

Highlights:

  • 2025 total healthcare investment in US and EU totaled $46.8 billion, down 12% versus 2024’s $53.2 billion. European investment remained flat. 2025 still exceeded the dreary days of 2023 that dipped sharply to $41.6 billion. (page 12) Yet adjusting for inflation between the two years, 2025 fell below 2023, which would be today $48 billion (Bureau of Labor Statistics using the Consumer Price Index). 
  • Deal numbers fell 7% in 2025 to an estimated 2,517, versus 2024’s 2,704.
  • AI investments across all four sectors was $22 billion–46%. (pages 2, 5)
  • After Biopharma, Healthtech investments stayed relatively strong as the second largest category, growing from 2024’s $13.2 billion to $13.9 billion. (Note: SVB tracks only investment deals above $2 million)
  • Investments resembled a canyon–plenty in Series A, cratering for Series B and Cs (the have-nots), rising for mega-deals around AI, redefined from the traditional $100 million+ to $300 million+. The higher definition reflects the big capital investments required for AI companies. The report calls it a ‘barbell’ shape–and the plates at both ends are heavy.
  • There are fewer deals as investors seek companies with nearer-term scalability, strong fundamentals, defensibility, and strength of execution. Topping it–less money is available for investment from fewer VCs.
  • Healthtech dominated AI unicorns with valuations above $1 billion: Abridge, OpenEvidence, Innovaccer, and Cera. (page 11)
  • Healthtech saw only seven private M&As and three IPOs (Hinge Health and Omada in the US, 66nao Brain Training in China), versus 2024’s 14 and two respectively. (page 24)
  • Healthtech investments fell off in H2 from a decent pace in H1. Both Series A and later stage companies had generous rounds, though getting there is harder than ever. Page 15 presents a roundup of both the Series A and later stage deals.
  • Investor money raised fell to a decade low–$7 billion versus 2024’s $23 billion. Yet many name investors such as Venrock and General Catalyst closed $100 million healthcare funds, continuing the concentration on money following scale, fundamentals, and monetization versus story and potential. (page 7) 

A ‘must read’ is SVB’s discussion of the Longevity and Healthspan sector on pages 18-21. Finally, finally, the market is seeing the huge need and potential of therapies treating age-related conditions from ability to disease, growing 2.3x in 2025. The sector further concentrates into three areas:

  • Geroscience: R&D into the biology of aging to reverse or mitigate changes. Companies: NewLimit, Altos, Cambrian, Rubedo, Aspen Neuroscience
  • Consumer Healthspan: products for users that analyze everyday behaviors to stay healthy longer. Companies: Function, Viome, Oura, Whoop
  • Intrinsic Capacity Healthtech: apps and tools extending functional everyday abilities. Companies: Neuralink, Sword Health, Hinge Health, Science

Based on early indications of investments and deals, 2026 looks brighter, but still continuing AI and consolidation.

A preview of the report is available with registration here. 

Updated 20 Jan: Mobihealthnews interviewed Megan Scheffel, who heads up their healthcare and life sciences practice, outside of JPM last week. She reviewed some of the study findings, such as the ‘barbell’ shape of investment (above). M&As are also reviving, looking “pretty” on the mega/later stage side, but on the smaller side perhaps not the “fantastic outcome” founders and investors wanted, but allowing the technology or founders to live to fight another day. This Q&A was telling:

MHN: Do you see any companies eating up other companies just to bury them?

Scheffel: I don’t know if I would say they’re burying them. I keep saying, like, there’s clearance racks.

For companies, SVB operates on two sides: banking and debt. A strategy, according to Ms. Scheffel, that hasn’t changed since before their near-death experience in 2023. She should know as with them for “a gazillion years” prior to that bad time. “We still really want to help companies, even if they’re not raising $300 million rounds every six months. We still are trying to help find ways to support them and support their causes.”

Her advice to companies to succeed: have good management teams and ideas with a “moat”–innovation, IP, and advantages. For investors, the downturns clear out the dead wood (as this Editor predicted after the 2022-3 shocks). To her, times like now are when good investors can make money from better companies.

 

TTA’s autumn leaves: Amazon Rx kiosks for One Medical, VillageMD shrinks in TX, Rock Health’s odd take on Q3 investment, Trilliant Health’s dizzying what-ails-healthcare analysis

October 10, 2025 | by | 1 Comment

 

Friday 10 October 2025

Several quick looks at Amazon’s test of pharmacy dispensing kiosks in One Medical clinics, VillageMD’s Texas selloff, and Rock Health’s strangely ambivalent report on Q3 digital health investment. Today’s deeper dive is a Must Read–Trilliant Health’s diagnosis on what ails US healthcare and why a “return to first principles” is badly needed, detailed in a 100+ page free report.

Editor Donna will be taking a short additional hiatus; back w/o 27 October.

Editor Donna’s selective roundup: One Medical’s Amazon Rx kiosks, VillageMD sells off Texas, digital health investment’s Q3 boost

Will “expensive, complex and inefficient” US healthcare respond to six major demographic, cost, supply trends–and recuperate? Or further sicken?

From our last Alert: Editor Donna is back. Here’s the catchup.

Congratulations to James Batchelor MBE (Well Deserved!)

And a read with even more relevance now: Should free-falling UnitedHealth Group be broken up? Or break itself up to survive, before it becomes another GE? (updated) (Not a rant, more a ‘get going’ to avoid disaster!)

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Editor Donna’s selective roundup: One Medical’s Amazon Rx kiosks, VillageMD sells off Texas, digital health investment’s Q3 boost

October 9, 2025 | by

Amazon keeps trying to integrate healthcare and make One Medical work, using Pharmacy as leverage. Like CVS, Walmart, and Walgreens, Amazon succumbed in 2022 to the Gold Rush of buying up a health clinic network and attempting to integrate primary care delivery into its retail model–after stumbling badly and failing with Amazon Care (2019). While the former have either ditched (Walmart), pivoted (CVS–Oak Street), or spun off their primary care providers (Walgreens–VillageMD/Summit Health), Amazon is testing yet another integration with One Medical, their first being with Amazon Prime.

In its latest tweak, Amazon is delivering limited onsite pharmacy services via a dispensing kiosk to a group of five One Medical offices in the Los Angeles metro. Now Amazon never calls it a test–one has to get about halfway down their release to discover those kiosks won’t be installed till December–but it’s obviously one, with a rollout to other undetermined One Medical offices promised in the sweet bye-and-bye of 2026. The kiosks will dispense common prescription meds in a four-step process: prescription written, sent to Amazon Pharmacy, patient opts for in-office kiosk pickup and payment using their mobile phone to check it out in the Amazon Pharmacy app, and checks it out using a QR code at the kiosk.

Using these five locations (Beverly Hills! West LA!) is an adequate feasibility test, but doesn’t address the piously phrased rationale of 25% of neighborhoods as “pharmacy deserts” and where even in non-desert areas, 51% of patients report delays in filling prescriptions.

The kiosks will be storing basically common Rx meds such as antibiotics, blood pressure medications, and inhalers. 

Where this picture isn’t as revolutionary as my friend Sergei Polevikov maintains in his latest Substack essay (subscription required–and you should; also partially on LinkedIn), it’s another kick in the head for the traditional pharmacy retailers and the PBMs. They are already getting boot impressions by the Hims & Hers virtuals and Big Pharma on GLP-1 and ‘favored nation’ DTC deals. On one side, it reduces friction by making it onsite and easy. But suppose the kiosk doesn’t have my med or it’s out of stock. What do I do once the script is sent and I need to change it? This is also appealing to a younger and/or tech-savvy segment who live on their phone and Amazon apps. Suppose I’m an older patient and apps/QR codes do nothing but confuse me? For Amazon, what about the cost of kiosk installation, cleaning, stocking, monitoring, just like those telehealth kiosks from Forward (CarePods), Higi, and way back HealthSpot Station. They were the future–for five minutes. Apparently there’s also a little regulatory issue of self-dealing referral (hat tip to LinkedIn commenter Ajay Kumar Gupta).  Also Healthcare Dive

VillageMD continues to shrink. The formerly free-standing and co-located Walgreens clinic unit, spun off into a standalone company by Sycamore Partners while I was on medical leave (FierceHealthcare 28 Aug), has sold 32 Texas primary care clinics to Harbor Health, a primary care group and payvider in the Austin area. This adds San Antonio, El Paso, and Dallas as well as more Austin locations. Forbes From a significant almost-national primary and specialty care group, VillageMD is devolving into pieces for sale. One wonders about the extensive Summit Health/CityMD operation, very much tied in with Hackensack Meridian Health that dominates northern New Jersey, and disruption. (Disclosure: my family and I are Summit Health patients)  In other news, Tim Wentworth was replaced as CEO by Mike Motz, from another Sycamore portfolio company. Wentworth remains as director for the time being, undoubtedly working out his retention and various payouts. 

Rock Health breaks the cheerful news that Q3 digital health is an improvement over a dismal 2024 a/k/a 2019. YTD is $9.9 billion, exceeding the $8.4 billion raised through 2024 Q3. Deal size is also trending up: $28.1 million, increasing from $20.4 million in 2024. Where it’s still wobbly is middle-stage investment and anything with a Series letter. Rounds of $100 million plus thrived, with 19 of them accounting for 40% and $3.8 billion of 2025 YTD total funding. I won’t be doing my usual dive into their numbers due to time constraints, but Healthcare Dive summary will do. Rock Health’s Q3 report, usually putting the best foot forward, is weirdly downbeat, calling it ‘signals out of sync’. 

Way out of sync is the continuation of the partial Federal government shutdown, with no mercy on telehealth services and the donkeys doing what donkeys do…refuse to move. 

I’ll be on a short hiatus with no new articles until the week of 27 October.

Will “expensive, complex and inefficient” US healthcare respond to six major demographic, cost, supply trends–and recuperate? Or further sicken?

October 9, 2025 | by

A new and exhaustive report diagnoses the US healthcare patient, pronounces it sick, and the proposed cure involves a “return to first principles”. A new report from researcher Trilliant Health outlines the unsustainability of the current status quo. As of 2023, the US system is the most expensive in the world in absolute terms. It grew from $2.8 trillion in 2012 to $4.9 trillion in 2023 with relatively flat demand and utilization (with 2022 and 2023 skewed because of Covid). In terms of GDP, it was 17.6%, a stunning number that will grow by almost 3 percentage points in the next ten years. The report outlines six trends that are anticipated to affect healthcare, based on data analysis of consumer demand, healthcare supply, and yield–the pricing where they intersect plus regulation and market incentives (e.g. reimbursement). This is a 30,000 foot view of an incredibly detailed report (details below):

  1. Price sensitivity and affordability concerns are reshaping demand. Prices have increased 54.5% from 2009 to 2023, compared to a 45.7% increase in overall consumer prices. Average annual insurer commercial plan premiums are up 85.7% between 2010 and 2024.
  2. Stakeholders are slow to adapt to changing demographic and lifestyle trends. US life expectancy is flat, and the average person is living 12.5 years in poor health. This is compared to residents of the 38 OECD countries, who on average live four to eight years longer and in better health. Avoidable mortality rates per 100,000 are over 100 points higher. Chronic disease mortality among those aged 18-44 increased by 6.4% in the past six years, led by chronic liver diseases. US population is also shifting to the ‘sunbelt’ stages, fleeing California and New York State.
  3. The healthcare delivery system incentivizes specialty care intervention instead of primary care prevention. This is driven by the rise of chronic conditions including “long Covid”, GI diseases, and behavioral health, as well as the low supply of primary care physicians. Retailers and Amazon, after a ‘gold rush’ starting about five years ago, are either exiting, pivoting, or scaling back. Somehow behavioral health volume increased by 43.7% between 2018 and 2024, despite psychiatry not even showing up in their physician specialty analysis. New drug development also is increasingly targeting chronic and rare diseases, with about one-third targeting cancer.
  4. Fraud, waste and abuse are pervasive in U.S. healthcare. To no one’s surprise, rates by CPT codes vary widely and wildly, insurance payers have favored systems, and hospital administration gets more money than direct patient care. Expensive EHRs aren’t delivering on workflow and patient portals. Brokers and PBMs add to cost and complexity.
  5. The transition to alternative care settings and therapies is accelerating. In-patient care innovations tend to start in the hospital and then migrate outward to outpatient settings such as ambulatory surgical care centers. Behavioral health, for instance, has migrated to telehealth. Patients with mental health needs who are well managed and include telehealth tend to have have far more in-patient utilization than unmanaged patients, regardless of utilization level. GLP-1 utilization increased 744.6% between 2018 and 2023, and is increasingly being prescribed and delivered via virtual care providers such as Hims & Hers, Ro, LifeMD, and WW in deals with the pharma companies. Rural health continues to shrink and cut inpatient services.
  6. If the industry cannot deliver value for money and employers will not demand it, the government is prepared to force it. Their effectiveness in this is perhaps a debatable point, since CMS’ value-based care programs such as MSSP and REACH have not really reformed the system, contained costs, nor spread as practices. The profitability of insurers has also deflated. The Trump Administration’s moves with Pfizer on ‘most favored nation’ pricing for Medicaid and direct sales fit here. Coupled with drug manufacturers’ selective desire to bypass PBMs and go direct, there’s a trend here to cut out the middleman.

As to telehealth, once seen as a cost and supply panacea, since 2020 and the pandemic, volume declined by 32.2%, driven by a 52% decrease in non-behavioral care. What remains is behavioral health, 66.9% of visits in 2024. Even that has declined versus prior year from 70.5%. (Slide 84). Another panacea was supposed to be EHRs but they tend to be closed systems, non-interoperable, and another increaser of complexity.

Their conclusion is that healthcare is at a crossroads–no surprise–and that healthcare is now locked into a “doom loop” (Slide 110). Prices increase, the financial strain on patients, providers, payers, and employers increase, patients enter the system sicker, access decreases, and the inefficiency increases geometrically. Their call (Slide 111) is for a return to see what is what is essential and necessary. “At its core, the healthcare system is intended to connect patients with providers for medical care.” Our currently redundant and complex system (see the nightmare that is Slide 8) cannot do that.

The Trilliant Health report is available for download here. Release.

TTA returns: government shutdown effects, favored nations deal, funding overview, Veradigm still treading water, 23andMe bought back, and more!

October 3, 2025 | by

 

 

 

 

3 October 2025

Hello, Editor Donna is back, trying to catch up after a long and unanticipated leave that is not quite finished. We look at the effects of the US government ‘shutdown’ (not much except in telehealth), Pfizer’s ‘favored nations’ deal on drug prices (moving power away from the PBMs) and multiple big deals. We’re also gobsmacked that Veradigm still can’t get its reports together and Wojcicki bought back 23andMe. Sadly, one of our telehealth pioneers, John Boden, has also passed. More next week.

Editor Donna is back. Here’s the catchup.

From our last Alert: 

No, this shouldn’t happen to you–an unwanted hiatus for Editor Donna (an oops and a break that could have been worse)

Congratulations to James Batchelor MBE (Well Deserved!)

And a read with even more relevance now: Should free-falling UnitedHealth Group be broken up? Or break itself up to survive, before it becomes another GE? (updated) (Not a rant, more a ‘get going’ to avoid disaster!)

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Donna Cusano, Editor In Chief
donna.cusano@telecareaware.com

Telehealth & Telecare Aware – covering news on latest developments in telecare, telehealth and eHealth, worldwide.

Editor Donna is back. Here’s the catchup.

October 3, 2025 | by

A summer hiatus that’s turning out to be a bit longer than expected. Recuperating from a broken left arm and resuming a mostly “normal life” including some vacation has taken appreciably more time than your Editor thought when last posting in late June. (In fact, where the heck did June go?) Getting back into the issues surrounding healthcare technology and healthcare in general has also taken awhile. So this article will be a mix of ‘this and that’ of tying off some stories that were hot in June. Starting with the current drama…

The US Federal Government shutdown and telehealth. It was uniquely constructed to not affect vital citizen services such as Social Security, Medicare, Medicaid, and even access to our national parks–and to be laid at the feet of one party, not the one in control. Life is going on as the shutdown continues. It may end tomorrow with a congressional resolution (CR) kicking the can down the road for a few weeks, it may end in November with the same.

Most affected from our perspective: Medicare telehealth flexibilities extended from the pandemic now revert to pre-pandemic rules, except for practices under the CMS Medicare Shared Savings Program (MSSP), practices in the end-stage renal disease (ESRD) program, and mental health. Audio-only reimbursement is terminated as is telehealth beyond the rural health program. Health and Human Services (HHS) has furloughed 41% of employees, over 32,000, though the short-term effect is expected to be minimal.

Continuing: programs such as Medicare, Medicaid, OIG’s Health Care Fraud and Abuse-related activities, parts of other agencies such as NIH direct medical, the Indian Health Service (IHS), FDA medical device and drug reviews, emergency preparedness, and other mandatory services. FierceHealthcare, Healthcare Dive   ATA Action is advocating for immediate restoration of Medicare’s telehealth flexibilities, in place since 2020, and the Acute Hospital Care at Home program. One hopes that Senator Schumer and Representative Hakeem Jeffries take note.

Such a deal? Under the shutdown wire, the Administration’s ‘most favored nation’ deal with Pfizer benefits state Medicaid programs and consumers who go on Pfizer’s website and buy drugs direct. In return, Pfizer gets a three-year relief from tariffs on their drugs from the Section 232 probe into the effects of pharmaceutical imports on national security. Details beyond this are scant, but the industry’s lobbying group, PhRMA, has been pressing for allowing drugmakers to sell DTC, bypassing insurers and pharmacy benefit managers (PBM). For commercial and individual insurance, the effect is nil for now. Healthcare Dive unpacks it.

Big deals continue. This week, VC giant General Catalyst, of which this Editor took a very dim view back in February, closed its $515 million acquisition of Summa Health, a non-profit integrated healthcare system based in Akron, Ohio. The acquisition through its HATco subsidiary was announced in January, but had to be boosted by $30 million and meet additional conditions to pass muster with Ohio’s attorney general. How acquiring one regional system advances their goal of “health assurance”, defined as “a more affordable, accessible and proactive system of care”, is To Be Determined. FierceHealthcare

Evolent Health is exiting the ACO business, selling it to competitor Privia Health for $100 million. The sale adds Evolent Care Partners’ more than 120,000 lives in MSSP, as well as commercial programs and Medicare Advantage. Privia now adds more states and their covered lives will total 1.5 million when the sale closes in Q4. The Medicare ACO business continues to contract to a few players; value-based care and Federally subsidized incentives in MSSP and ACO REACH turned not to be all that.  Healthcare Dive

There’s a rundown of other acquisitions and sales rounded up in HISTalk 1 October, indicating a certain liveliness in the market: specialty care coordinator Switchboard acquiring Conduce Health (undisclosed amount), Sunstone Partners taking a majority stake in healthcare cybersecurity/compliance firm Clearwater, AI voice agent developer Assist Health tagging a $76 million Series B round, and others.

In amazement….

  • Veradigm still can’t get itself current with its financial filings and submit itself for Nasdaq relisting as of this week. Revenue is still flat, they repurchased $180 million in convertible notes, and got itself a new CEO, Donald Trigg, in what has been a revolving door position. The last interim CEO ankled in April.  Veradigm release   Insult to injury: a data breach in July (announced to customers 22 September). This affected at least 70,000 patients in Texas and South Carolina, plus customers in California. HIPAA Journal
  • 23andMe was sold back for $305 million to its co-founder and CEO, Anne Wojcicki. She set up an entity, TTAM Research Institute, a non-profit public benefit corporation (PBC), to buy the company for $305 million. Unlike Regeneron’s $256 million bid, Wojcicki’s TTAM is acquiring Lemonaid along with the main Personal Genome Services and Research Services businesses. TTAM is a clever acronym of the spelled-out 23andMe. The Bankruptcy Court of Missouri approved the sale on 7 July and it closed on 14 July, after no further bids from Regeneron. Interestingly, none of the articles mention Wojcicki’s backers. 23andMe release, CNBC, HIPAA Journal.

To this Editor, selling a company back to the CEO who had full financial control over the company but augured a $6 billion valued company into Chapter 11–nosediving after bad investments, a major data breach and turmoil around its data and privacy–is beyond absurdity. I’m surprised that the bankruptcy judge even permitted it given the history, but she legitimately bested Regeneron’s offer by $50 million. It also included the nearly-finished Lemonaid. Supposedly all business is now ongoing. It’s her risk, her money, as noted in our last article on 3 June. And now her responsibility to make a go of it.

And a sad goodbye. Longtime Readers will remember John Boden, one of the pioneers (2001) of healthcare tech care management software for supporting older adults and a national expert in eldercare through his ElderIssues firm. He frequently commented on Steve’s and my articles, along with many insightful and funny emails. He was also a former Marine pilot (VMA-6, Vietnam) who wrote about his experiences in ‘Klondike Playboy’. John “Went West” on 4 December last year after a few years of retirement. Editor Steve discovered this during my hiatus. Our sympathies to his wife, children, extended family, and his VMA-6 shipmates. Legacy obituary

Thank you for your patience! My articles will be ramping up slowly as therapy continues. I’ll also be catching some additional vacation after next week. 

TTA’s Summer “Break”: On Hiatus

June 26, 2025 | by

 

27 June 2025

TTA will be on hiatus due to a ‘break’. Literal, and not a vacation! Articles and Alerts will resume at a date TBD in July.

No, this shouldn’t happen to you–an unwanted hiatus for Editor Donna (an oops and a ‘break’ that could have been worse)

Congratulations to James Batchelor MBE (Well Deserved!)

From our last Alert: Warmer temps, warmer news, a little earlier this week. We lead with Hims & Hers buying with their free cash UK/Europe’s similar Zava. Omada rumored to go public on Friday or shortly thereafter, while Anne Wojcicki takes a last-ditch run at buying her bankrupt company with an unnamed backer. UnitedHealth’s miseries remain very much in the news, with other opinions at variance, but all agree it’s a deep hole they’ve dug. Nonetheless, UHG shareholders seem to have some confidence in their new CEO, but aren’t yet giving him combat pay. And a lawsuit against Centene in AZ uncovers inaccurate provider ‘ghost networks’.

This just in: Hims acquires Zava, adds 1.3 million European/UK telemed customers (A way to grow and defy the bears?)

Need to knows: Omada’s $158M IPO at flat valuation, AZ lawsuit on Centene plan’s ‘ghost network’ fatality, UHG shareholders OK reduced package for CEO Hemsley, new ASTP/HIT-ONC leader, NJ’s Cooper Health patient data breach, Net Health buys Limber Health (Omada listing up on Friday, possibly)

Anne Wojcicki asks 23andMe bankruptcy court to reopen bidding on 12 June with fresh offer (Why, Anne, why??)

Two other views on UnitedHealth Group’s annus horribilis, for your consideration (Going inside the black box)

Weekend reading/viewing (for me too): Rural telehealth blackouts and value-based care’s ‘utopia’ (Set aside the time)

Should free-falling UnitedHealth Group be broken up? Or break itself up to survive, before it becomes another GE? (updated) (Not a rant, more a ‘get going’ to avoid disaster!)

* * *
Advertise on Telehealth and Telecare Aware
Support not only a publication but also a well-informed international community.

Contact Editor Donna for more information.

Help Spread the News

Please tell your colleagues about this free news service and, if you have relevant information to share with the rest of the world, please let me know!

Donna Cusano, Editor In Chief
donna.cusano@telecareaware.com

Telehealth & Telecare Aware – covering news on latest developments in telecare, telehealth and eHealth, worldwide.

No, this shouldn’t happen to you–an unwanted hiatus for Editor Donna

June 26, 2025 | by

A short note to our Readers:

It’s been quiet in TTA-Land because at the top of June, your Editor fell and broke the upper part of her left arm (humerus, not funny) fairly substantially on what was up to then a very enjoyable trip to Reading, Pennsylvania. It was quite the ‘trip’ and I wouldn’t ‘sling’ it around! Only now is she getting sufficient range of left arm motion while still slung up, enough for her left hand to briefly use a keyboard without screaming (or displacement) and write this overdue note to you. 

Our Editor Emeritus Steve Hards was kind enough to step in and inform you of James Batchelor’s MBE. But our normal cadence of articles will be on pause until at earliest late July, along with our thrice-weekly email Alerts. Much depends on what the orthopedic doctor says next week. For the time being, my brother, also a doctor (psychiatry) is assisting (quite capably) with my ADLs.

Yes, I am now intimately familiar with something called pain management and I hope rehabilitation, soon.

Thank you for your understanding and patience!

TTA’s Summer #1: Hims buys Zava for EU/UK, Omada’s IPO, Wojcicki tries harder to buy 23andMe, UnitedHealth’s miseries explored, Centene sued on AZ network, more!

June 5, 2025 | by

5 June 2025

Warmer temps, warmer news, a little earlier this week. We lead with Hims & Hers buying with their free cash UK/Europe’s similar Zava. Omada rumored to go public on Friday or shortly thereafter, while Anne Wojcicki takes a last-ditch run at buying her bankrupt company with an unnamed backer. UnitedHealth’s miseries remain very much in the news, with other opinions at variance, but all agree it’s a deep hole they’ve dug. Nonetheless, UHG shareholders seem to have some confidence in their new CEO, but aren’t yet giving him combat pay. And a lawsuit against Centene in AZ uncovers inaccurate provider ‘ghost networks’.

This just in: Hims acquires Zava, adds 1.3 million European/UK telemed customers (A way to grow and defy the bears?)

Need to knows: Omada’s $158M IPO at flat valuation, AZ lawsuit on Centene plan’s ‘ghost network’ fatality, UHG shareholders OK reduced package for CEO Hemsley, new ASTP/HIT-ONC leader, NJ’s Cooper Health patient data breach, Net Health buys Limber Health (Omada listing up on Friday, possibly)

Anne Wojcicki asks 23andMe bankruptcy court to reopen bidding on 12 June with fresh offer (Why, Anne, why??)

Two other views on UnitedHealth Group’s annus horribilis, for your consideration (Going inside the black box)

From last week: Our big article this week is your Editor’s think-piece on breaking up UnitedHealth Group in order to save it–and healthcare. We also look at post-GLP-1 weight gain–and what it means for providers, in-person and telehealth, ‘soft’ robotics out of Scotland, NZ’s telehealth war with GPs, and what’s doing at companies like Midi Health, AssistIQ, Ambience, Auxira, and Yosi Health. And plenty of weekend reading and viewing!

Weekend reading/viewing (for me too): Rural telehealth blackouts and value-based care’s ‘utopia’ (Set aside the time)

Short takes: Midi Health’s longevity care for women covered by (some) insurance, NZ government 24/7 telehealth scored by GPs, Auxira tele-cardiology follow-up launches (Two disappointments that look like advances)

News roundup: GLP-1 weight regain real, soft robots walk off 3D printer, Ambience’s AI coding beats doctors by 27%, Get a Second Opinion debuts, $11.5M for AssistIQ (Reality bites GLP-1s and a soft robot wee bairn)

Job Posting: Yosi Health seeks Demand Generation Manager and Manager, Data Analytics & Reporting

Should free-falling UnitedHealth Group be broken up? Or break itself up to survive, before it becomes another GE? (updated) (Not a rant, more a ‘get going’ to avoid disaster!)

* * *
Advertise on Telehealth and Telecare Aware
Support not only a publication but also a well-informed international community.

Contact Editor Donna for more information.

Help Spread the News

Please tell your colleagues about this free news service and, if you have relevant information to share with the rest of the world, please let me know!

Donna Cusano, Editor In Chief
donna.cusano@telecareaware.com

Telehealth & Telecare Aware – covering news on latest developments in telecare, telehealth and eHealth, worldwide.

This just in: Hims acquires Zava, adds 1.3 million European/UK telemed customers

June 4, 2025 | by

Hims & Hers expands to Ireland, France, and Germany, and adds to UK. Announced yesterday, the ambitious strategic acquisition of Zava, a similar online direct to consumer provider of telemedicine remedies for weight loss, ED, asthma, STI testing, and birth control (varying by country), will add over 50%, or 1.3 million customers, to Hims’ US base of 2.4 million. Acquisition costs or staff transitions were not disclosed. It is an all-cash deal financed off their existing balance sheet. It is expected to close, subject to the usual approvals, in the second half of 2025. 

Hims stock peaked on the news yesterday to above $62/share and since has settled down to its previous $52-53 range. They remain the only unqualified SPAC success in healthcare.

Zava has operated in Europe since 2011, preceding Hims by six years. It is a private company, corporately Health Bridge Limited, registered with Companies House in London, and the UK company was formerly known as DrEd. One of their partners is Asda supermarkets in the UK. Their CEO and co-founder David Meinertz lives in Hamburg.

Hims already has a UK presence due to its acquisition of Honest Health in 2021. From the release, apparently the Zava name will transition to Hims & Hers at some point and be accretive to earnings in 2026. This expansion will include access to British, German, and French healthcare providers in local languages. Another positive factor is that pharmaceuticals are generally less expensive in Europe than in the US.

This Editor wonders if an English-language brand name will transition easily to France and Germany, versus the ‘neutral’ Zava. Hims also states that they aren’t through with their international expansion, so their name will continue to be a concern. Developing  CNBC, Fast Company

Some cautions are apparently coming from Wall Street. Reportedly, investor analysts have been consistently shorting the stock on NYSE for months. Both Bank of America and Citi are bearish, with BoA tagging it as an ‘underperform’ with a $28/share target and Citi with $30. (Disclaimer–this is not investment advice). InvestorsObserver

Need to knows: Omada’s $158M IPO at flat valuation, AZ lawsuit on Centene plan’s ‘ghost network’ fatality, UHG shareholders OK reduced package for CEO Hemsley, new ASTP/HIT-ONC leader, NJ’s Cooper Health patient data breach, Net Health buys Limber Health

June 4, 2025 | by

Omada Health nears a dip in the chilly IPO waters. Chronic care manager Omada Health started last week to road-show its long-anticipated public offering to interested investors. It’s been a long time in the making, with their first IPO S-1 filing back in October 2024.   Their 9 May SEC Form S-1 registration and preliminary prospectus, updated 29 May in their S-1/A, now reveals the extent of the offering–7.9 million shares. With an initial offering price of $18-$20/share, that is a raise of $142.2 to $158 million for OMDA (Nasdaq Global Market). The IPO may take place later this week, according to CNBC, with other sources saying Friday 6 June.

Morgan Stanley, Goldman Sachs & Co., and JP Morgan are acting as lead book-running managers for the proposed offering–a high-level crew for what was in the past a relatively small offering, but times have certainly changed with a dearth of IPOs continuing. 

Omada has raised $528.5 million through 11 rounds since the Ur-Health days of 2011, with a $192 million Series E in 2022 and the last round in 2023 an $80 million debt financing (Crunchbase). Investments came from major VCs such as Andreessen Horowitz, Fidelity, Norwest Venture Partners, Wellington Management, Intermountain, New Enterprise Associates, and Founder Collective. Their repositioning into ‘between-visit care model’ expanding from diabetes into obesity, hypertension, and MSK patients has met with success. With 2,000+ customers and over 679,000 total members enrolled in one or more programs, their 2024 revenue grew 38% from $122.8 million in 2023 to $169.8 million in 2025 , with Q1 2025 by 57% to $55.0 million from Q1 2024’s $35.1 million. Their prospectus revealed that they are closely tied to investor Cigna, with one health plan or PBM accounting for 31% of revenue, then a second health plan or PBM accounted for 29% of its revenue. according to FierceHealthcare. 

Unlike much-larger Hinge Health, Omada isn’t taking a valuation haircut, just a small trim when adjusted for inflation. The market capitalization versus valuation at its last letter raise is essentially flat: $1.1 billion versus $1.02 billion. Omada release, Mobihealthnews, Axios

Centene’s Health Net/Ambetter hit with ‘ghost network’ lawsuit on member fatality. Finding out that your provider isn’t in network is usually an annoyance, though it can be an expensive one. In this case, the consequences were fatal. 36-year-old Ravi Coutinho purchased an Affordable Care Act plan through Ambetter in 2023 and was being treated for mental health and addiction treatment in Phoenix. Both Coutinho and his mother, Barbara Webber, tried to find therapists who contracted with Arizona Ambetter who met Coutinho’s needs. Ambetter failed repeatedly, Coutinho’s condition deteriorated without care, and he was found dead in his apartment in 2023.

Ms. Webber filed a lawsuit last month in Maricopa County. Centene is accused of violating state and federal laws requiring network accuracy and adequacy, as well as negligence and fraud. Keeping provider networks current, especially in ACA plans, has been a known problem for years and under Congressional investigation. Studies from 2023 have indicated that 80% of provider listings contain inaccuracies, with only one-third of provider listings contacted by Senate subcommittee staffers were accurate. This is especially acute in mental health, with a shocking 3 in 4 insured adults who receive mental healthcare experience insurance problems, according to a 2023 survey (KFF). Health plans receive no incentives to keep their network listings current and accurate, though the ACA, state and other Federal laws such as the ‘No Surprises Act’ require plans to keep accurate lists of network providers. This also is not the first roundup on this issue for Centene’s plans. Healthcare Dive, FierceHealthPayer

UHG’s Stephen Hemsley will be seeing a pay cut, compared to his predecessor. UnitedHealth Group’s shareholders on Monday approved a compensation package for their new CEO. Mr. Hemsley will receive a base salary of $1 million per year. For stock options, he will receive only a one-time, $60 million equity award in nonqualified stock options with cliff vesting in three years. There will be no further awards for three years. It’s expected that Mr. Hemsley, 73, who was board chairman, will not remain CEO for the long term in this second round in the top spot. Another task he has is to find a leader who enjoys investor confidence–and who is capable of leading the company through what this Editor considers to be an inevitable change of model, likely a downsizing.

Shareholders are cutting the comp, not quite the 50% that the shares have fallen. This is considerably less than Sir Andrew Witty’s $26.3 million package for 2024, which was top of the pack from 2022 on. That year’s compensation started with a $1.5 million base salary, plus $17.25 million in stock options and $5.75 million in option awards. He also received $1.5 million in non-equity compensation plus ‘other’ of $339,000. Whether he will enjoy all of this based on 2024’s disappointing performance is not disclosed, as he resigned effective 13 May 2025 after Q1 results and a suspended forecast for 2025 were disclosed. Runner-up was Karen Lynch, who departed CVS Health last year but with a comp package of $23.4 million. FierceHealthcare 2 June, 12 May

Short takes:

The Trump Administration has named Thomas Keane, a software engineer and interventional radiologist, as Assistant Secretary for Technology Policy, formerly the Office of the National Coordinator for Health IT (ONC). According to his ASTP bio, Dr. Keane previously served in ASTP and also as a Senior Advisor to the Deputy Secretary of HHS. Among other duties, he was an administrator of the COVID-19 Provider Relief Fund and lead the development of the AHRQ National Nursing Home COVID Action Network. ASTP oversees Federal technology, data and artificial intelligence policy. More changes may be coming as Secretary Robert F. Kennedy Jr. will be reorganizing most areas of HHS. FedScoop, Healthcare Dive

Moving north to Camden, NJ, last March the Cooper Health system detected a data breach dating back to 2024. Personal health information (PHI) was apparently “accessed and acquired” without permission by an unknown actor around 14 May 2024. Abnormal network activity was noticed at the time and their systems were secured. However, the incident review which wrapped in March 2025 confirmed the PHI acquisition and Cooper has since notified the suspected individuals. Information accessed on individuals may include names, dates of birth, Social Security numbers, health insurance information, treatment information, medical record numbers. and medical history information. Mobihealthnews

Net Health acquires Limber Health. Net Health, a provider of specialized EHR software plus diagnostic and predictive analytics, including wound care and rehabilitation, is adding Limber Health’s MSK remote therapeutic monitoring and analytics to its platform. Acquisition cost was not disclosed but from the release at least some of the team will be transferring over to Net Health’s Pittsburgh team. Net Health is a 35-year-old portfolio company of The Carlyle Group, Level Equity, and Silversmith Capital Partners. Limber’s last raise was a $16 million Series A in October 2022 from Glenview Capital Management, Ironwood Ventures, and The Blue Venture Fund. (Crunchbase).  Release

Anne Wojcicki asks 23andMe bankruptcy court to reopen bidding on 12 June with fresh offer (updated with $305M bid)

June 3, 2025 | by

Anne Wojcicki still wants her 23andMe. This time, she is requesting that the auction be reopened for more bids–hers, along with a new backer. The unnamed “Fortune 500 company with a current market capitalization of more than $400bn and $17bn in cash” is interested in participating only with her TTAM Research Institute, described as a “California non-profit public benefit corporation” (PBC).  The 12 June date would allow TTAM plus the unknown backer to offer additional bids, as well as Regeneron, as requested in the filing.

The filing with the US Bankruptcy Court for the Eastern District of Missouri was made this past Saturday, 31 May. No date was revealed for the approval, which would have to be fast.

Regeneron, a $66 billion company, won the three-day auction on 16 May with an all-cash bid of $256 million. It included the Personal Genome Service (PGS) and Total Health and Research Services business lines–but not Lemonaid, which will be shut down. As is usual, it requires final approval by the court, approval under the Hart-Scott-Rodino (HSR) Act, and customary closing conditions. The bankruptcy court was scheduled to hold the approval hearing on 17 June, which would be after any reopened bidding. TTA 21 May

During the 14-16 May auction, TTAM’s formal bid was $150 million. Legal and financial advisers to 23andMe had reservations about the financial resources of TTAM and both the value and liquidity of its portfolio assets. The Wojcicki filing states that the 23andMe advisers had improperly and unfairly capped TTAM’s highest bid to $250 million. TTAM claimed that their bid would have exceeded $280 million.

According to the Financial Times, if the court permits a reopening of bids for 23andMe, Ms. Wojcicki’s bid would compete with any  Regeneron offer, but offer a “last look” to them to top any offer from TTAM along with a $10 million termination fee. FierceBiotech

One wonders where the egos shake out. Regeneron Pharmaceuticals has sound reasons for acquiring 23andMe’s genomic data to add to its developing genomics research. The price, based on our own estimate of over 10.85 million users left providing consent, was generous on a per-user basis. But you really do have to wonder why Anne Wojcicki cannot let go and say ‘enough’. 

This Editor, while not a mindreader nor an attorney, believes that the Missouri court may look upon Ms. Wojcicki’s new filing with a severely jaundiced eye.

  • There was plenty of time for Anne Wojcicki to line up a fully backed bid for 23andMe to best any rival. Buyers were in the pipeline in early April, though not a single bidder rumored in the April ‘early line’ made it anywhere near the finals.
  • 23andMe advisers, who would have access to 23andMe’s board and debtors, would also have access to information about Ms. Wojcicki’s resources. She made multiple lowball bids for 23andMe prior to the bankruptcy, including a bid with New Mountain Capital that disappeared in a week before even being presented to the board. 
  • The court, which could have stopped the bidding process, evidently agreed with the advisers.
  • The court’s purpose is to work through the bankruptcy and make the best out of what is available to satisfy the company’s debtors and a potential buyer.  
  • Finally, there is Anne Wojcicki. She was the CEO from the founding to the bankruptcy, including an astronomical public offering via a SPAC. She was not a CEO in name only, with tight control over management and the board, backed by effective full control over the public company via her special class of shares. Moreover, she has not taken any responsibility for mistakes, including the 2023 coverup of their database hacking that the company blamed upon users reusing passwords. Au contraire.

Considering the above, it’s hard to believe that at this point that Anne Wojcicki and her bid, backed by an undisclosed company, would have any credibility with the court. But let’s see what the court says. We won’t have long to wait.

Updated 5 June: Wojcicki has presented a $305 million bid to the court. Yahoo Finance