Tunstall acquires Hawaii monitoring service, tracks wandering in Australia

January 13, 2016 | by

[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/07/Big-T-thumb-480×294-55535.gif” thumb_width=”120″ /]Tunstall Americas has made a second acquisition of a home monitoring service and distributor in Hawaii, Lifeline Hawaii Services. Based in Honolulu and providing monitoring throughout the Islands, it appears from a statement by CEO Casey Pittock that the 15-year-old company will be merged with an earlier acquisition, Kupuna Monitoring Systems. Monitoring services will be provided on the mainland in New York City and Rhode Island. This marks the eleventh acquisition of local monitoring services Tunstall has made since late 2014. A caution to Mr Pittock: Editor Donna having some experience with a mainland company managing a significant Hawaii presence, albeit in a different industry (Avis car rental), the kama’aina (local) market prefers on-island presence and service, the more personal the better. One of the biggest challenges will be when that Hawaii emergency call comes in, to understand local expressions and to know that on the Big Island, Hilo is not around the corner from Kona but nearly two hours away; even on Oahu outside of Honolulu, help can get far away quickly. Hawaii News Now (Tunstall release)

Down Under, Tunstall maintains a steady level of activity unlike their US brethren who are hard to find at industry events. They began distribution before Christmas of the latest version of the wander alerting Find-Me Carers Watch for the cognitively impaired which just received a AU $3 million investment from local VC OneVentures. Retirement community Living Choice has also contracted with Tunstall to update their emergency call systems for five villages. Since last July, they have transitioned  and customized 700 units across five villages. Residents now can access the National Home Doctors Service and 24/7 monitoring by Tunstall’s centers in Australia and New Zealand. Australian Ageing Agenda Technology Review

Tunstall’s security app for lone workers (Australia)

October 16, 2015 | by | 1 Comment
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2015/10/MyCareTrack.png” thumb_width=”150″ /]Tunstall Healthcare has released a smartphone app for the safety of ‘lone workers’ including community health nurses who, in Australia, may be traveling and working in isolation or at night. MyCareTrack is accessed by a lone worker with an individual ID, and provides check-in, check-out capability, activity reporting, GPS tracking and SOS emergency alerts. It leverages Tunstall’s existing 24-hour response centers for automatic check-up calls and SOS. We wonder if this will be marketed in other countries as, for instance, the US has many areas which are as isolated as Australia for health workers. Pulse + IT (Australia)

TECS Project Manager finds Situation Wanted!

October 14, 2015 | by

TTA Situations Wanted poster succeeds! Back in August, Hannah Lowish, an experienced project manager formerly with one of the UK’s leading remote monitoring health providers, asked this Editor to run a listing posting her background in our ‘Who’s available?’ section (above). It was our pleasure to do so (and also revive this section under Jobs.)

Hannah has now written us advising that she has now started a new position with Tunstall Healthcare in their programme delivery team. Congratulations Hannah! And thank you for advising us.

And if you are seeking a new situation, or have a position to fill, we are listing–free as a service to our industry. Please write Editor Donna. We will post both confidential and identity revealed contacts.

Who’s hiring? mHabitat (UK)   Who’s available? Industrial engineer with 20 years experience seeks Silver Economy company (Spain)

Another Tunstall Americas distributor acquisition

August 26, 2015 | by
[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2014/07/Big-T-thumb-480×294-55535.gif” thumb_width=”150″ /]Another press release from Tunstall Healthcare Group is also about Tunstall Americas, in this case the acquisition of Syracuse NY (Central NY State)-based Health Care Monitoring Systems (HMS). This continues this year’s strategy of purchasing or partnering with local home care providers. Like Mountain Home and Kupuna Monitoring (previously in TTA), HMS’ website prominently features a competitor–Philips Lifeline. Notable in the spare release is that the HMS founder notes “strong relationships with referral partners and government agencies.”  Release

Tunstall partners with NHDS for after-hours home visits (Australia)

August 4, 2015 | by

Tunstall Healthcare in Australia is adding an unusual (for telehealth) market with the National Home Doctor Service (NHDS), which provides after-hours home visits for urgent, episodic care. The NHDS’ 600 doctors provide one million patient visits in home, including calls on those living in residential aged care (assisted living), older adults and those with disabilities. Home visits (US=house calls) have the aim of reducing ED/ER visits which may require ambulance calls. NHDS coordinates records with the patient’s regular GP. Tunstall’s role is to provide on-call care consultants who coordinate NHDS services; they also match NHDS with the needs of current Tunstall clients. Australian Ageing Agenda Technology Review. Tunstall Australia release.

Politics, clinicians or demand holding back Australian digital health? The debate.

April 24, 2015 | by

A familiar debate raged at the Connect Expo Future Health Summit in Melbourne this week [TTA 15 Apr]. Is lack of digital health adoption due to lack of political push, as Lyn Davies, managing director at Tunstall Healthcare, maintained? Australia continues to back the Personally Controlled EHR (PCEHR) to the tune of AU$1.1 billion so far, yet it is still not integrated into the healthcare system. Are clinicians allergic to technology qua technology projects, and need to be approached differently to adopt digital health, as Donna Markham, advisor to chief executive affairs at Monash Health, said? Is it people–the patients– not seeing any benefit to things like PCEHR, a lack of demand filtering down to the practice level, per Toby Hall, Group CEO of St Vincent’s Health Australia? There is a certain comfort in the issues not being much different in a smaller, centralized health system (as the US is not–and as we’ve learned from ISfTeH, in Germany telehealth adoption is low). What seems to be missing is a perspective on what individuals are doing with their own health management and tracking outside the system. TechRepublic Hat tip to David Trainor of Belfast’s Sentireal on David Doherty’s mHealth LinkedIn group (signup required).

Are wearables starting to deliver?

November 13, 2014 | by

If you caught the recent Wired article entitled Wearables Are Totally Failing the People Who Need Them Most, you may have felt a sense of deep depression that a sector growing as strongly as it is is apparently delivering so little real health benefit (you may also be depressed to see the world of apps developers described as “From Silicon Valley and San Francisco to Austin and MIT…” although remember the North American-based Major League Baseball is called the World Series). The thrust of the article is that young people are developing wearables for people like them, who are then stopping using them within a few months, whereas those with long term conditions (LTCs) who are not the target customers are actually the ones using wearables consistently. As they say: (more…)

Tunstall adopts new Tactio in patient management

November 13, 2014 | by

Tunstall Healthcare is partnering with Canadian mHealth developer Tactio Health Group in what is a distinct first for them: creating a mobile care management system that is 1) smartphone-based for the patient and 2) prominently integrates non-Tunstall apps and devices. The patient uses the smartphone and the Tactio-developed mTrax app to collect a wide spectrum of data–everything from activity, sleep, pregnancy, body fat and mood tracking to the traditional constellation of vital signs. This uploads to the care provider’s tablet mPro Clinical App which overviews, details and reports the data for each patient and patient groups in care. The data comes from well-known mHealth apps outside the Tunstall world: BodyMedia, Fitbit, Fitbug, Garmin, Jawbone UP, Medisana and Wahoo Fitness, as well as connected (presumably Bluetooth) medical devices from A&D Medical, Mio, iHealth, Telcare, Withings and Nonin. Tunstall has also added two-way patient coaching and  health journal features.

Tunstall’s positioning for what they call Active Health Management or AHM is “supported self-management” and “shift(ing) from reactive care to cost-effective active care.” (more…)

Change needed in ‘Keeping the NHS Great’

September 18, 2014 | by

Technology enabled care services (TECS) are the key, according to this study headed by the Good Governance Institute (GGI) and supported by Tunstall Healthcare. Whatever your thoughts are about the latter, the problem pointed out in the study is valid; that TECS (another acronym to be added to the arsenal encompassing both telecare and telehealth; not a ‘telehealthcare’ in sight) is thought of as ‘too difficult’ and because the system has not changed, people are being denied life-changing support and technology. GGI surveyed healthcare professionals in its networks plus organized a workshop with the Tunstall Clinical Advisory Group for more qualitative information.

According to the report, 85 percent of respondents said that telehealth was “very important” (50 percent) or “important” (35 percent) in developing pathways for patients with long-term conditions and better management of their care in the community. The overwhelming majority (79 percent) responded by saying they would be prepared to contribute to some or all of the costs, or introducing telehealth from their own budgets. (more…)

ABI Research surveys…telecare

October 4, 2013 | by | 1 Comment

It is refreshing to note a commercial research study that concentrates on straightforward home monitoring for the senior care market, a segment that doesn’t get the cocktail party chatter or anything resembling buzz.  ABI Research looks at eight home monitoring companies–BeClose, Care Innovations, GrandCare Systems, Healthsense, independa, Philips, pomDevices (Sonamba) and Tunstall Healthcare–and judges them on several analyses. On the Competitive Assessment, measuring product innovation as well as implementation, the three leaders were (in rank order) Healthsense, pomdevices (Sonamba), and GrandCare Systems. Both Healthsense and GrandCare are prominent ‘grizzled pioneers’ evolving their model considerably over the years; Sonamba is a tablet-based relative newcomer so low profile that we haven’t heard about them since their 2011 debut at CES. Whither Philips and Tunstall? (more…)