Telehealth patient engagement program improves orthopedic outcomes

[grow_thumb image=”” thumb_width=”150″ /]VOX Telehealth‘s patient engagement program with Bon Secours St. Mary’s Hospital in Richmond, Virginia, which was announced back in January [TTA 12 Jan], published results for its pilot last month, and they appear to be outstanding. VOX’s model is ‘episode of care’, over a 90-120 day span starting 30 days prior to surgery to 60-90 days post-procedure; the online/tablet platform delivers educational content, reminders and notes on potential symptoms that ties into a customizable by patient alert escalation and notification system. The goal is to reduce post-discharge complications and readmissions, in this case for hip and knee replacement patients, through managing expectations and better preparation by the patient. And the results reported are encouraging:

  • 92 percent of enrolled patients were discharged directly to home–the US average is only 30 percent
  • Length of stay dropped to 1.6 days, nearly 50 percent lower than the US average of 3.7 days. It is lower than Bon Secours’ average of two days.
  • There were 0 readmissions after 30 days, compared to the US average of 6 percent
  • Patient satisfaction was also high: (more…)

VOX Telehealth rolls out orthopedic pre/post-procedure service

Pre/post-procedure education and monitoring service VOX Telehealth launched their OrthoCare Program at Bon Secours St. Mary’s Hospital in Richmond, Virginia. OrthoCare was developed in conjunction with The St. Mary’s Orthopedic Institute for total hip and knee replacement procedures and provides a ‘patient care plan’ with specific educational content for the patient to prepare for the procedure and what to expect during recovery. The plan also includes patient reminders and symptomatic observations tied into a customizable alert escalation and notification system. The goal is to reduce post-discharge complications and readmissions. If this sounds ‘soft’, Stephanie Baum at MedCityNews makes two excellent points: joint replacement surgery is one of Medicare’s largest expenditures, and that ‘companies centered on navigating healthcare systems was the third largest target of digital health investments last year, according to stats from a StartUp Health report published in December.’ VOX release

Related: Patient engagement meets ‘palliative care’