UK news roundup: West Wales’ CONNECT project, WelcoMe app for disabled access, X-on Surgery Connect expands, Arc Health in 46 care homes, Alcove’s £75M contract with Suffolk County Council

May 27, 2021 | by

The CONNECT project, which launched in West Wales at the very beginning of the pandemic last March, is a community support project using both technology enabled care (TEC) and human support. Covering individuals who are older, need home care support, and live at home, it is run by Carmarthenshire County Council’s (CCC) Delta Wellbeing team and covers Carmarthenshire, Ceredigion and Pembrokeshire. To date, they have assessed 1,800 people, supported 8,500 individuals isolated during lockdown with necessities like food, made 18,500 proactive wellbeing calls in the first three months, responded to 1,646 call outs with fewer than 100 requiring emergency services, and responded to over 500 falls with 97 percent within 60 minutes. The CCC is using Tunstall kit for alarms, fall detection, GPS tracking, and 24/7 community response service. Delta Wellbeing is a Local Authority Trading Company, completely owned by CCC, and is the largest digital monitoring platform in Wales. Wales Herald

WelcoMe is an free app that enables businesses to better support the needs of their disabled customers or patients. It’s designed for use on mobile or desktop so that a person can create a simple profile that outlines personal key requirements and information about what support they need during their visit. Those requirements are communicated to the business or practice staff so that they can be ready on arrival. It makes for an easier visit all around and eliminates surprises. This Editor discovered WelcoMe through an announcement by the The London Centre for Cosmetic Dentistry, the first UK dental practice to adopt the app for their practice. There is a small fee for businesses–£30/mo plus a £49 onboarding fee. The app was developed by Neatebox Limited. Release (PDF). Hat tip to Suzy Ellis of Ellis & Boyd PR

X-on Surgery Connect, a provider of cloud telephony for primary care surgeries, has added another 116 practices in Greater Manchester (Stockport’s 36 practices) and London (80 practices within North Central London Clinical Commissioning Group). The Surgery Connect system provides telephone triaging, call center support, remote working support, telehealth remote consultation and video support. The deployment covers approximately one million patients, out of a total of 8.5 million patients in 835 practices in England and Wales. Unfortunately the release was supplied only via email and not online/PDF.  

Arc Health remote diagnostic platform has been installed  in 46 care homes in South East London. Arc’s video clinical exam and diagnostic technology connects the care homes to primary care surgeries via guided or patient self-use of Arc’s exam tools. The Arc kit used in the care home includes a stethoscope, blood pressure, pulse, and a camera wand to perform ear and throat exams and connects to a video platform that captures the information. Arc Health is part of the National Innovation Collaborative funded by NHSX. The care homes are part of South East London CCG, and the Lambeth Together and One Bromley borough health and care partnerships. Release on HealthTechDigital.

Alcove has inked a contract with Suffolk County Council (SCC) valued at £75 million over three years. Renewal is possible for another four years on an annual basis. According to UK Authority, Alcove will be developing a “new operating model for leveraging care technologies and data in the adult social care sector, with the potential to take this into wider health and care.” The procurement contract will be available for other authorities, fire and rescue, ambulance, probation, and community services in the east of England. SCC has been using Alcove technologies, including their Carephone service, to keep isolated older people connected with services during the pandemic. 

News roundup: Cera hits £89.5M revenues, Alcove Carephone in new elder housing, Everlywell home test kits raise $179M; FDA clears Lucira’s all-in-one COVID test kit, Apple Watch new ECG feature

December 10, 2020 | by

Farringdon, London-based Cera announced a high point in its revenues of £89.5 million ($120 million) since their 2016 launch. While it is primarily a home care company d/b/a-ing under Cera Care (and seeks to hire an additional 5,000 staff, mostly professional carers), we noted back in March their £52 million ($70 million) raise and the launch of SmartCare, a sensor-based analytics platform that uses machine learning and data analytics in real-time on behaviors to personalize care and detect health risks with a reported 93 percent accuracy. Cera also has a proprietary app to connect families with Cera on visits and progress. Unfortunately the Cera website is singularly uninformative on company news and SmartCare. Mobihealthnews

Alcove is partnering with Cornell Court in Saffron Waldon, Essex, an extra-care community developed and run by L&Q Living, to fit out apartments with their in-residence Carephone tablet. Having the access to the tablet, residents can easily initiate a group video call with family members, as well as attend virtual care and therapy sessions and activities including bingo and exercise classes. There is also access to a ‘virtual concierge’. The combination of onsite services and the Carephone access helps with resident independence. All helpful as the UK remains on a non-virtual lockdown in most places and Christmas looks distinctly un-festive this year, especially for older adults. Local Authority Building & Maintenance (LABM) Online.

COVID-19 has certainly been a boom of a boon for at-home testing companies.

  • Everlywell just raised a hefty Series D of $179 million. They market and process over 30 FDA-cleared kits, including (of course) symptomatic COVID-19 (SARS-CoV-2, lower nasal swab) with a follow up from the lab in 24-48 hours via their app coupled with a telehealth consult. Other kits include thyroid, indoor/outdoor and food allergies, and hepatitis C, at prices ranging from $49 to a comprehensive food sensitivity test at $259. Prediction: Everlywell and similar companies will be 2021’s 23andMe/Ancestry.com.  Fierce Biotech
  • An equally intriguing ‘home run’? FDA cleared the first ‘all-in-one’ home test for COVID-19 under an EUA (Emergency Use Authorization). The Lucira Health molecular test from a nasal swab sample is completed by a battery-powered handheld unit that includes all the reagents needed to process the test. The unit then shows the result with a green light for positive or negative. Average time: 2 minutes. Molecular tests are more sensitive and accurate than the current quick tests of antigens. Go-to-market of the single-use test kit is expected early spring 2021, at a cost of $50. The by-prescription test can also be performed in point of care settings. The company will be filing early next year to have as an option prescription via telehealth. Sutter Health in Northern California and Cleveland Clinic Florida in Miami-Ft. Lauderdale participated in the trials and will be first on distribution. Fierce Biotech, Lucira press release, FDA release

Remember when any burp from Apple was Major News, breathlessly awaited? Now ho-hum. FDA cleared the latest update of the Apple Watch’s ECG monitoring. Now the feature enables heart rate detection up to 150 beats per minute and adds a classification category called A-Fib with high heart rate. The Apple Watch has been used in some studies to monitor for atrial fibrillation. No release date is set for the watch. However, AliveCor is suing Apple on patent infringement of three patents, from the Apple Watch Series 4 and later devices, so stand by. Mobilhealthnews

Chubb expands Community Care into Scandinavia (UK)

August 23, 2016 | by

[grow_thumb image=”https://telecareaware.com/wp-content/uploads/2016/08/Care_Call_website_medium.jpg” thumb_width=”150″ /]Chubb Community Care, a UK company which provides home and mobile technology enabled care solutions (TECS) for independent, assisted, sheltered and extra care housing, announced their expansion into Norway, Sweden and Finland, partnering with Norwegian equipment supplier HEPRO which provides local service and market knowledge. Their first project is in HEPRO’s home country with the new Chubb Care Call. Care Call (left) is a colorful wall-mounted mobile-connected unit with simple buttons that connects the resident to onsite staff and remote call centers in case of emergency or need for assistance. HEPRO will be installing the units in seven municipalities. Release. Earlier this summer, Chubb won a contract with Places for People to install their CareUnity at 16 independent living locations across the North West, Hull and Bristol. Care Unity is a PERS/carephone-based system that integrates a wide range of safety and security peripherals. Release