Just what is Saga planning with GrandCare? (UK/US)

Following the recent announcement of their new partnership, a copy of a section of this month’s Saga Magazine courtesy of GrandCare’s blog reveals how Saga is working with GrandCare to develop a service for use by families in the UK: “We are currently piloting it in 20 or so homes and aim to have our system available in parts of the UK in the first quarter of this year and nationally by the summer.

“The UK version will have similar functionality to its American cousin, ie: a touch screen in your loved one’s home that allows them to:

  • See messages, photos and videos that you, or anyone authorised by you, send them
  • Make video calls (such as Skype)
  • Use websites that you set up for them – at the touch of a single button
  • See (and hear) medication reminders
  • Take readings of things such as weight, blood pressure or glucose levels and share them with the appropriate people

“The system can also record movement around the home and send alerts – such as a text message to tell the carer on the receiving end that, say, a back door has been opened after 10pm.

“The system can be monitored using any device – a laptop, smart phone or iPad – so that family and carers can keep in touch wherever they are in the world.

“We envisage that the touch screen will cost the same as a basic PC – around £300-£400 – with a low monthly charge for the service.”

The magazine item (PDF download) [or web page version] also includes a description of the development of the GrandCare telecare system. Heads-up thanks to Cathy Stephenson.

Categories: Latest News.



    I was expecting the service to form part of their offer in home care to both LAs and private individuals as a tool to assist in home care provision and to work on the rehabilitation, reablement directions. However this seems completely seperate and a cash cow. Shame

  2. Jo

    I too am disappointed if this represents SAGA’s big venture into telecare. It sounds like they are intending to charge people £400 for a tablet device worth £200 with a few apps thrown in, in the belief that this justifies a monthly charge of, let’s guess, £30 for the SAGA service.
    Unless it’s significantly LESS than this, then it will be a cash cow but one that won’t be grazing for long when the public begin to understand the competition.

  3. Donna Cusano--Editor

    I believe that one of the things SAGA will be testing in the pilot process will be pricing–not only the cost of the tablet but the installation (if not included in the price) and the monthly charge. Given all the things the system can do, the pricing in the American market is on the ‘high but reasonable’ range; in the UK market that assumption must be tested.