Telecare Soapbox: When is a healthcare company a healthcare company?

Steve Hards asks “What questions should telehealth commissioners be asking suppliers?”

Now that the laughter in the UK’s telecare/telehealth community over Tunstall’s name change in the UK to ‘Tunstall Healthcare’ has subsided into a rather nervous giggle, it’s an appropriate time to raise the question of what criteria does a company have to meet to be recognised as a healthcare company? (more…)

Telecare Soapbox: Council runs liability risk with inappropriate telecare provision

James Batchelor, MD of Alertacall, raises a serious issue for councils and other telecare suppliers: what risk is a council running when its employee substitutes a ‘standard’ but inappropriate equipment package for a privately-funded one that was more suitable for the client? Would the person’s consent to the course of action be a defence if the consent were based on inappropriate advice? (more…)