Tunstall acquires Hawaii monitoring service, tracks wandering in Australia

click to enlargeTunstall Americas has made a second acquisition of a home monitoring service and distributor in Hawaii, Lifeline Hawaii Services. Based in Honolulu and providing monitoring throughout the Islands, it appears from a statement by CEO Casey Pittock that the 15-year-old company will be merged with an earlier acquisition, Kupuna Monitoring Systems. Monitoring services will be provided on the mainland in New York City and Rhode Island. This marks the eleventh acquisition of local monitoring services Tunstall has made since late 2014. A caution to Mr Pittock: Editor Donna having some experience with a mainland company managing a significant Hawaii presence, albeit in a different industry (Avis car rental), the kama’aina (local) market prefers on-island presence and service, the more personal the better. One of the biggest challenges will be when that Hawaii emergency call comes in, to understand local expressions and to know that on the Big Island, Hilo is not around the corner from Kona but nearly two hours away; even on Oahu outside of Honolulu, help can get far away quickly. Hawaii News Now (Tunstall release)

Down Under, Tunstall maintains a steady level of activity unlike their US brethren who are hard to find at industry events. They began distribution before Christmas of the latest version of the wander alerting Find-Me Carers Watch for the cognitively impaired which just received a AU $3 million investment from local VC OneVentures. Retirement community Living Choice has also contracted with Tunstall to update their emergency call systems for five villages. Since last July, they have transitioned  and customized 700 units across five villages. Residents now can access the National Home Doctors Service and 24/7 monitoring by Tunstall’s centers in Australia and New Zealand. Australian Ageing Agenda Technology Review

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