It’s a matter of trust. While telemedicine is benefiting from liberalization of state regulations, proof of cost savings and consumer acceptance of mobile technologies (plus a surge in investor confidence!), there’s still the hurdle of patient confidence.
Just under 45 percent in this survey are very or somewhat comfortable with a virtual doctor’s appointment. Over 64 percent would not readily choose one over an in-person visit.
When it comes to trusting the diagnosis, almost 75 percent of the 504 respondents either would not trust it at all (29.3 percent) or would trust it less (45 percent). But the ‘would not trust’ sentiment is heavily skewed to those 45+ (left).
The good news here is that when it comes to follow up with a doctor via telemedicine, the tables turn almost exactly in its favor (left).
The hope is that the last will increase acceptance of the first–and the age trend is telemedicine’s friend. Both bode well for the growth of telemedicine in the near future.