Tender alert: London Hillingdon 24/7 telecare monitoring (due 5 May!)

Our Eye on Tenders, Susanne Woodman, has located a just-published telecare tender for the London Borough of Hillingdon UB8 1UW.

Description: The London Borough of Hillingdon (the Council) is inviting tenders from suitably experienced organisations capable of providing a Telecare emergency alarm system and 24- hour telephone support for the Council (the Services).

The specification is split across two service requirements;
A. Social Alarm and telecare 24/7 monitoring services;
B. Provision of an out of hours emergency answering service.

The London Borough of Hillingdon (the Council) currently operates 21 sheltered housing developments across the borough, consisting of 838 units. All sheltered housing accommodation is connected to the current Telecare call handling system provided by Jontek.

The current system is monitored by Council staff 24/7; this would switch 24/7 monitoring to an outside sole contractor. It is a three-year contract starting 1 September and ending 31 August 2020, with an extension of one year. The estimated value is £1.5m.

Application deadline is 5 May. More information is on the Gov.UK Contracts Finder page.

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