Patients as People: creating clinically relevant social insights (part II)

Guest Editor Sarianne Gruber (@subtleimpact) continues her interview of Mandi Bishop, founder and Chief Evangelist of Aloha Health. Ms Bishop’s goal with Aloha Health is to put the ‘patient as person’ into the present healthcare model. Ms Gruber interviewed Ms Bishop at #MedMo16 where Aloha Health won the People’s Choice award in the Equity Crowd Challenge. The first half of the interview was previously published in Part I.

How does Social Determinants Of Healthcare (SDOH) data relate to me as a patient?

Bishop: SDOH attributes are available both the individual patient level and a “high propensity that this is you” level via micro-segmentation. Optimally, there will be personalization of information where personalization is possible and micro-segmentation profiles for when it is not.  Also, we are not trying to give the doctor more data since we think that is a big part of the problem.  “What about your lifestyle” matters which respect to you as a patient, and we at Aloha Health convert that data into insights.  When the doctor pulls up an encounter, based on our models, the EHR is populated with the insights that are available about you and your conditions.

As a workflow example, I pull up your encounter.  Aloha then pings the Aloha insights section and gets all this information about you. This is the use case we are going after:  a diabetic patient and this is the demographic information we are going after about that person.  Pertinent and clinically relevant information would be pulled up about you and on your profile.  We are only showing things that matter.  The fact that you are a 40-year woman is information the doctor already knows.  But the fact that you are a single mother, who just got divorced 3 weeks ago, is caring for an elderly parent, and has all of these other “things”, all of these “things” would influence your ability to have an insulin pump.

What makes SDOH data a must have for patient engagement and patient-centered care? (more…)