‘Chaplain Care for Veterans’ launches (US)

The HealthCare Chaplaincy Network yesterday debuted Chaplain Care for Veterans and Chat with a Chaplain. Both are online and consultative (email, phone and video chat) resources which provide professional spiritual and emotional support to veterans and current service members, as well as their families and friends. They are additional extensions of HCCN’s mission of training chaplains and providing spiritual support for the seriously ill as well as their families. While they are similar to their Chaplains on Hand and Chat with a Chaplain civilian services, the veterans’ version is oriented to service-related issues. (more…)

Short-shorts for an autumn Friday

As we in the US get our first, much too early blast of Polar Vortex this season with New York area temperatures dipping into the 30s F with a snow alert tonight, we should reminisce about what seems only a few weeks ago when the keyword was ‘short’….

Coming up short in the data breach this past Monday was Anthem Blue Cross of California with their TMI emailer–containing in the subject line specific targeting/sorting patient information that direct marketers love, but don’t want you to know they see, such as “Don’t miss out — call your doctor today; PlanState: CA; Segment: Individual; Age: Female Older; Language: EN; CervCancer3yr: N; CervCancer5yr: Y; Mammogram: N; Colonoscopy: N”. Ooops!…Another day, not quite another breakthrough for Mount Sinai Hospital here in NY, which had your typical laptop theft compromising over 10,000 records but fortunately not SSI or insurance information….More alarming were the malware/hacker attacks. In North Carolina, Central Dermatology of Chapel Hill was compromised by malware in a key server. And further south, Jessie Trice Community Health Center of Miami, Florida was hacked by a criminal identity theft operation accessing personal data of almost 8,000  patients.  iHealthBeat, also Privacy Rights Clearinghouse, NY Times (Anthem)

A short opinion piece in HealthWorks Collective promisingly leads with:

What if we paid for patient recovery rather than just patient services? What if we paid to treat patients rather than just conditions? What if we paid to personalize care rather just population health quality measures? (more…)

Patient engagement meets ‘palliative care’

Restoring the ‘human connection’ in patient engagement.  Pre/post-procedure education and monitoring service VOX Telehealth [TTA 23 May] is partnering with spiritual care counsel provider HealthCare Chaplaincy Network [TTA 2 Aprand clinical teams from Northwestern University (Illinois) and the Princeton (New Jersey) Medical Center to develop the PalliativeCare Program. The VOX program is designed to blend health education and coordination support not only around a care plan for a specific disease but also for decision making, caregiver coordination, and necessary spiritual support and social services. It’s an interesting approach that combines online/mobile communications, telehealth and social services/ministry. HCCN’s inclusion in the program is not surprising as they have been transforming from a chaplain training resource for those ministering to patients and families in hospitals to providing spiritual care and resources directly online (via ChaplainsOnHand) for the seriously/chronically ill and their families. VOX release  [Disclosure: Editor Donna is a volunteer on the HCCN’s marketing advisory council.]