The ‘digital premium’ in the future of health, housing, and social care explored in new GGI paper

A new paper by the Good Governance Institute (GGI), Resetting the digital premium, outlines the impact of embracing digital across public services. It is about what the ‘digital premium’ is, why it matters,  and how to move forward with digital technology in the health, housing, and social care areas. For boards in these areas, it provides practical advice and guidance on finding the best ways to provide comprehensive, high-quality digital services. Andrew Corbett-Nolan, CEO of GGI, added that “This paper comes at an incredibly important time, as boards have the opportunity to use digital products with a new approach to support the move forward from the ongoing Covid pandemic.”

Funded by a grant by Legrand Care, the report explores four themes at the heart of the digital premium: place, predictive technology and population health, security and wellbeing at home, and new digital standards. It is the second paper in the series, the first published in 2020 [TTA 26 Feb 2020].

The GGI created this report using multiple methods including desktop research, interviews, roundtables with NHS and other key public, third sector, and private organizations (in the UK and internationally), with an editorial board made up of senior health, housing, and social care leaders. 

Chris Dodd, CEO of Legrand Care, noted that “I welcome this latest whitepaper from the GGI and fully support the premise that connecting digital ‘thinking and doing’ with good governance enables proper stewardship of public assets and the public interest, but in doing so we must continue to tackle the digital divide and ensure we bring all on this transformational journey. This connection grounds strategic digital issues in real accountability, not just in organizations but in new networks, systems, and collaborations between organizations on which the future evolution of health, housing, and social care depends.”

The free five-part report is available for download on the Tynetec website. A tip of our cap to Kathryn Burton of Legrand Care for this news, and Legrand Care and Tynetec for their continued support of Telehealth & Telecare Aware. Their release is here.

‘Unleashing the Digital Premium’ for health in the public sector (UK)

On Tuesday (25 Feb), the Good Governance Institute (GGI) and Legrand Assisted Living & Healthcare unveiled at an event in the House of Lords their report, ‘Unleashing the Digital Premium’. The study, which advocates digital technology to improve services, examines the challenges faced by housing, health and social care in supporting families and communities in enabling healthier independent lives. 

The GGI’s Jessica Lubin previewed the report (available from the Legrand website when you read this on Wednesday 26 February) in her blog. “The digital premium refers to the potential that digital technology has to deliver more cost effective, efficient and reliable services. It does this by preventing issues in the first place, by offering greater flexibility in the delivery of services, and by giving the recipients of these services more independence for longer.” This is contrasted to the current state of, as she terms it, “déjà vu despondency”, from rising demand from a growing aging population and pressure to ‘bend the cost curve’ as is often stated about healthcare costs in the US.

The report proposes that technology and digital services can aid in the delivery of care, and it is largely possible today. It examines the barriers, which are systemic, cultural or regulatory. System integration and cross-department/section/function coordination are absolutely necessary to facilitate better outcomes for these individuals and families. 

This Editor will review the report when available after Wednesday. Release. (Editor’s note: Legrand and Tynetec are long-time advertisers and supporters of TTA)

Change needed in ‘Keeping the NHS Great’

Technology enabled care services (TECS) are the key, according to this study headed by the Good Governance Institute (GGI) and supported by Tunstall Healthcare. Whatever your thoughts are about the latter, the problem pointed out in the study is valid; that TECS (another acronym to be added to the arsenal encompassing both telecare and telehealth; not a ‘telehealthcare’ in sight) is thought of as ‘too difficult’ and because the system has not changed, people are being denied life-changing support and technology. GGI surveyed healthcare professionals in its networks plus organized a workshop with the Tunstall Clinical Advisory Group for more qualitative information.

According to the report, 85 percent of respondents said that telehealth was “very important” (50 percent) or “important” (35 percent) in developing pathways for patients with long-term conditions and better management of their care in the community. The overwhelming majority (79 percent) responded by saying they would be prepared to contribute to some or all of the costs, or introducing telehealth from their own budgets. (more…)