The RSM held another of its innovation summits last Saturday. In addition to the 13 stimulating presentations, the morning was excellently hosted by past RSM President Robin Williamson whose stand-up comedy skills are surely a close match for his well-known surgical expertise.
The first presentation, from Big White Wall, an online provider of personalised mental health services, was begun by founder Jen Hyatt. She quoted hugely impressive statistics of how 95% of users report feeling better, 80% feel able to take control of their lives and 73% share their feelings for the first time when using the wall. She described how they use a ‘social media scraper’ and algorithms to assess people’s state of mind and suggest treatment plans. Dr Simon Wilson, Clinical director, said there was good evidence that online mental health therapy is as effective as face:face. He went on to explain in more detail how the service was provided and what steps were taken when people posted genuinely concerning material. This is a superb innovation.