Telecare Soapbox: Northern Ireland’s ‘unhappy first birthday’ approaches

We are now approaching a year since Northern Ireland’s Centre for Connected Health published its Prior Information Notice (PDF) for a large-scale, province-wide remote patient monitoring service.

It’s not a happy first birthday because, as far as anyone can tell, the procurement process is not likely to come to a satisfactory conclusion any time soon.

For us on the outside it is hard to tell whether this is due to the complicated nature of the task, or incompetence, or a mixture of both.

However, as a matter of opinion, it didn’t help that the tender invitation did not include information that the selection criteria would exclude ‘small’ suppliers with relevant experience, some of whom committed resources to prepare a bid for a process in which they later discovered they would not be allowed to participate… (more…)

Telecare Soapbox: When is a healthcare company a healthcare company?

Steve Hards asks “What questions should telehealth commissioners be asking suppliers?”

Now that the laughter in the UK’s telecare/telehealth community over Tunstall’s name change in the UK to ‘Tunstall Healthcare’ has subsided into a rather nervous giggle, it’s an appropriate time to raise the question of what criteria does a company have to meet to be recognised as a healthcare company? (more…)

Telecare Soapbox: Council runs liability risk with inappropriate telecare provision

James Batchelor, MD of Alertacall, raises a serious issue for councils and other telecare suppliers: what risk is a council running when its employee substitutes a ‘standard’ but inappropriate equipment package for a privately-funded one that was more suitable for the client? Would the person’s consent to the course of action be a defence if the consent were based on inappropriate advice? (more…)