Care Innovations harmonizes and validates

Updated 27 November

In what seems to be a repackaging and repositioning of their remote care management/telehealth services, Intel-GE Care Innovations is now orchestrating Health Harmony. It appears on their promotional web page to be a bundling into that latest rave, the care continuum, but also a refreshing of separate systems developed since 2011: for the patient, an in-home tablet hub/portal for monitors and PC-based content portal once known as Connect; and for the clinician or caregiver, what was formerly called the Intel-GE Care Innovations Guide (which succeeded the Intel Health Guide). According to the CI website and press release from earlier this month, Health Harmony is an ‘optimized experience” that promotes collaboration among the patient, family, friends and care professionals and will “organize caregiving tasks, coordinate schedules, track medications, monitor vital signs and crucial health information, and quickly share information.” The release gives the impression of a launch but no information on cutting over current clients to the new system.

Update: A test of the Health Harmony system in a hospital environment to reduce readmissions is underway with liver transplant patients at the University of Cincinnati Medical Center.  The shocking fact is that 50 percent of transplant readmissions occur within seven days of discharge. Instead of being discharged with a booklet and an exam one week later, the patients daily self-monitor vital signs (blood pressure, glucose, temperature), pain level and answer programmed questions. The clinical team reviews their data for 90 days post-discharge and can also do video consults. Currently eight patients are being monitored in the program with up to 20 projected through April 2015. Liver transplant bundled payments are approximately $250,000 with surgery being $180,000 of it, so there is an immediate benefit to the hospital system.

Another interesting development in Roseville, California is the expansion of the CI Validation Institute, announced in June,which recently announced Karissa Price-Rico, PhD, from The Trusted Hands Network home care, as well as a primarily academic and association-based Advisory Board today. (This Editor noted that Health 2.0 leader Matthew Holt is on the board, which will lead to high-energy meetings!) The CIVI’s purpose is to “ensure that vendors and consultants adhere to the highest standards of validity, and compete for their (population health) business on the basis of integrity and performance.” It also plans to provide certification for consultants and vendors, though that process has not yet been disclosed.

One would assume that certification would logically require disclosure of technology and business practices. Having an institute so closely tied to a competitor for most companies might seem a little too close for comfort. The chair of the Advisory Board is also the founding dean of the Jefferson School of Population Health at Thomas Jefferson University in Philadelphia; the CIVI recently donated $50,000 to the school.

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