Can technology meet increasing demand for social care? (N. Somerset UK)

click to enlargeNorth Somerset Council (west of Bristol in UK’s mid-southwest) provides care for more than 2,800 people. Their budget for adult social care this year is £65.3million. Yet even with this large budget, the trend is not its friend, according to Hayley Verrico, the council’s assistant director of adult support and safeguarding. In addition to the demand created by more older people and the ‘old-old’ growing frailer, there are special needs children who enter adult social care. The priority is to enable them to stay at home. Will this increased demand be met by technology? Ms. Verrico believes so, giving examples such as telecare and assistive technology for PERS, automatic tap (water) shutoffs, and door/wander sensors. The paradox is that carers also need to be trained in the meaningful monitoring and support management part of home care, transitional care, and encouraging that person to be more independent in activity, versus the traditional hands-on part of direct care.

This story is a chirping canary in the mine in UK, EU and the US. The last situation is in a way worse. Not only are we in the US not set up for community-wide maintaining of adults at home, but also most direct care workers are paid in the bottom quarter of US hourly wages with few perceived opportunities for advancement. Beyond monitoring, how do we handle the next meaningful step–telehealth and RPM?  North Somerset Times

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