Reader and independent UK consultant Guy Dewsbury writes about an approach to health and social care delivery that gives staff more control, as well as accountability, and integrates mobile into not just tablets, but keeping care plans updated in real time.
Effectively it inverts the current care pathway, but potentially achieves a better quality of care, as frontline staff are not required to spend time updating records in an office because they are updated on the go.
Having a smartphone-based programme, in real time, allows the managers to be kept up-to-date on all their staff. The software could also help with reports and handovers ensuring the most up-to-date information on each person being cared for is available to the frontline staff coming on shift.
Empowering frontline staff with technology can mean more appropriate, timely care and a more resilient workforce who are happier as their worth is valued.
He’s been kind enough to give TTA readers access to his freshly published article in Care Management Matters.